Steam Support

Kyo

Kyo

Kyo

Soldato
Joined
11 Oct 2003
Posts
9,406
Hi

Wondering if anybody else find steam support to be pretty poor.

I had logged a query for a relatively simple question

Had tried to activate a game using the wrong key and accidentally triggered the error that i already had this game.

My query was "Had I wasted the key or is it ok to be used again on a different account". Manage to find the answer here thankfully.

The point though steam person didnt even bother to read my question. He just told me " you cant activate a game you already have??? :rolleyes: and then finished off with a generic answer to a link that really had no relation to my original question and then closed my case.

I re-opened my incident again and he again replied We can't help you, and thank you for using steam support and closed the case again.?? lol?

Really??? It a yes or no answer really and i dont think her bothered to read or understood the question? really frustrating :(
 
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That was my thought exactly, I have no problems with their service infact they are probably the best out there.

it was my own fault at the end of the day. I bought a few codes and the retailers didnt tell me which was which. So had to find out for myself through trail and error.

I just get the feeling he didnt really follow the question. Maybe english is a 2nd language or something :(
 
Halfmad said:
OP I've done that once before, already had a game then registered another key in error, it asks if you want to install the game, but it's talking about it as if you want to reinstall using the original key.

It doesn't (or didn't in my case) add the second key to my account and I registered it under the correct account (my brothers) later that week. He's still using the game.
Click to expand...


That's all i wanted to know. :)

As mentioned Divine and a few others mentioned this already but surprised that their support didn't follow. :rolleyes:
 
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