Steel series arctis 3 unberable static

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8 Apr 2018
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I recently got a pair of arctis 3 headphones and have followed every step to get the ibstalled correctly. When they first activated i had a constant static in the headset. So i uninstalled the drivers and reinstalled them with a pc restart between each reinstall and no difference. I then plugged them into my sound card (asus xonar dg) and could find the headset to use at all. So i plugged them into my final set of jack connectors and the static remains. Is this a known issue or am i just missing something? Thanks in advance to any replys
 
Could be interference of motherboard's integrated sound card.
Low impedance headphones are most sensitive to those.
Headphones themselves don't produce any noise.
(while you could measure mains frequency EMI in everywhere it's power is weak)

I then plugged them into my sound card (asus xonar dg) and could find the headset to use at all.
Could you be more specific, can't claim to be able to decipher what you just wrote...
 
Sorry about that i ment to put. I then plugged my headphones into soundcard and could not set them up at all. I could not find them in my audio manager device manager (even though my sound card was displayed as working fine) or even the steel series engine.
 
It looks to be analogue only from what I can see looking on the website. Cannot see any mention of USB, so the Steelseries engine probably works like Razer's software, in that you don't actually configure the headset per se, but the audio output that the headset is connected to.

A headset with analogue connections cannot be recognised by Windows as a device in it's own right, because there is no digital connection for information to be passed telling Windows exactly what has been connected. That's why it doesn't show up in the sound properties as a separate device. It would need to be USB in order for Windows to recognise it as a Steelseries Arctis 3 headset.

With an analogue headset or headphone Windows an only see the audio device that headset or headphone is connected to; whether it be sound card, onboard audio or an external device.

If you get no sound when plugging them into your DG, it's likely that either that isn't set to default audio device in Windows sound properties, or you may have the output on the sound card set to speaker or possibly set to front panel, if you are using the connection on the card itself.
 
Standard sound card connector's don't recognize what's connected to them... or if even anything is connected to them.
You simply select output mode between speakers and headphone in sound card's control panel.
Though stereo speaker selection still outputs to headphones in cases when headphone and front speaker output connector is shared.

If you have drivers/software of both integrated and separate sound cards installed you need to select correct output device in Playback device tab of Windows sound settings.
(also HDMI connectors show there as own output)
And that headset's software should also install itself as virtual sound card.
It's usefulness is also doubtful.
Xonar DG already has Dolby Headphone and Razer's software isn't good and I don't trust SteelSeries any better.
 
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