For clarification, for orders paid using credit or debit card, a collection from OcUK option should be there still for Saturdays, but with reduced hours for collection (from memory this may be 10:00-14:00, but I may be off slightly there. Your email saying it is ready to collect will say in more detail). While our walk in shop is closed, orders paid by card or by bank transfer should usually still be possible for collection from OcUK. So long as all items are in stock when your order is placed, and it does not require building by our experienced technicians, no aditional security checks are required, and it is ordered early enough for our warehouse team to process it, then collection from OcUK should be an option. Please make sure you wait to receive the email instructions saying it is ready to collect, to save a longer wait for you, and to prevent extra pressure on our brilliant warehouse team.
Sorry if that sounds a bit like a politicians response, but our sales and warehouse teams have (more than) occasionally been on the blunt end of people who've expected miracles, such as built to order systems or bundles to be ready 5 minutes after they placed the order sat on our car park, or orders to be ready as soon as we open for the day, when the order has been placed the night before while we were closed.
