Strange Bluetooth issue

mattyfez · 2 Jun 2024 at 18:19

When I turn my xbox pad on (using bluetooth) it works perfectly every time with my z790 system with onboard wifi and BT.

But If i take it downstairs to my other PC, the pad cannot often detect the PC, or should I say the BT module seems to have an error (yellow triangle) in device manager.

If I disable the device (in device manager) and immediatley re-enable it, it then connects straight away.

Is it some sort of power saving state/thing? the BT/wifi module on the PC with an issue is a PCI-e card rather than onboard if that maked any difference? wifi always works fine though, it's just the bluetooth module throwing an error in device manager...

Any ideas?

Thanks!

Philtor · 3 Jun 2024 at 02:48

Sounds like a driver or firmware issue. Have you tried a different adapter however?

radderfire · 3 Jun 2024 at 12:15

So you are saying for the downstairs PC, the Bluetooth module is spontaneously throwing an error? And this means the xbox pad does not connect, only when it's in this error state?

mattyfez · 3 Jun 2024 at 14:12

radderfire said:
So you are saying for the downstairs PC, the Bluetooth module is spontaneously throwing an error? And this means the xbox pad does not connect, only when it's in this error state?

No the bluetooth is often in error all by itself...but not always, like, it's fine now for example when I checked.

I just don't realise until I try to use my control pad (it's the only thing I really use bluetooth for). Disabling and re-enabling it in device manager fixes it.

It's not the end of the world, it's just a bit irritating, lol.

Mcnumpty2323 · 3 Jun 2024 at 15:25

Could try right click it in device manager
And check turn off this device to save power options
Are unticked
Windows has a habit of ticking them by default
Same as network devices

Ch3m1c4L · Monday at 22:14

Update the driver from the Intel site. When I had an arc gpu in my pc and let Intel driver manager notify me of updates, the bt adaptor on my x570 board got updated 3 times in 8 months!

Wing-Man · Monday at 23:08

I’m like 99% the pad will only remember one device at a time. You can’t just link one pad to two devices and expect it to work.

Blackjack Davy · Tuesday at 16:15

Yellow triangle means its not working or not recognised. Right click uninstall then Scan For Hardware Devices should reinstall driver. If its still yellow triangle-ing up you another issue you don't have two BT devices like onboard and a dongle by any chance because they will conflict or windows gets confused in my experience disable one or the other. Onboard BT tends to be flaky in my experience I get better results with a dongle your mileage may vary (especially with how much you paid for mobo)