Strange Evening Disconnects

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Joined
29 Sep 2004
Posts
688
Hi People,

Every evening i get insanely strange disconnects constantly... this is often coupled with extreme lagspikes in game (if im on World of Warcraft for example). It has been going on for a while now probably approaching 6months and it is driving me insane... i swapped over from Pipex's "xtreme" package to the ADSLMax package a few months ago too so im under that contract i guess.. is there any way i can get out of it ?.. or any way i can get the problem fixed? iv emailed both BT and pipex asking to fix the problem but they seem to like to blame the other party saying its not their fault. Either that or copy/paste a generic FAQ on how to plug in my router etc.

Heres an example of what will happen, although i dont think this can tell u anything:

01:50:39
PPP link up (ISP) [xx.xxx.xx.xxx]


01:50:39
PPP CHAP Chap receive success : authentication ok


01:50:38
PPP CHAP Receive challenge (rhost = AR2.GS1)


01:50:37
PPP CHAP Receive challenge (rhost = ERX16.Manchester3)


01:50:16
xDSL linestate up (downstream: 4960 kbit/s, upstream: 448 kbit/s)


01:50:00
PPP link down (ISP) [xx.xxx.xx.xx]


01:50:00
xDSL linestate down




this will nearly always start from around 5PM onwards (the time shown in the example is the time the router has been up for , not actual time)

since the internet is generally fine throughout the day and i have now tried a few routers with the same problem, im assuming its something to do with the line or pipex...

anyway.. thanks to any good posts which will follow
 
When I moved to ADSLmax i experienced the same problems but also my internet connection would randomly drop at peak times when playing online games or when downloading a file. Basically it was terrible. I have Nildram.

However! Now that it seems the Nildram are actually a section of Pipex the problems make sense! I have heard terrible things about Pipex. Anyway before I knew this around 7 months ago I asked to be downgraded back to 2meg ADSL as this was working "fine" before the regrade. So they did so and now my internet is stable, but I dont feel its that good, I get a lot of random stuff happening in games.

Maybe you can try asking for a downgrade to the 2mb normal ADSL. I on the other hand am going to definately move ISP soon!
 
dont know what to do :(, thanks for the post... the thing is i would move ISP, but i think since i moved to the ADSLMax package they renewed a 12month contract... now i know technically since the service isnt as it was advertised and is extremely unstable and they didnt provide me with the static ip the package comes with, the contract SHOULD be void... but thats obviously not going to happen.. so am I stuck with them for another 5months or so?
 
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