Strange Fault

Jackabamba · 30 Dec 2021 at 14:12

Ok so 1st the Spec

Ryzen 5 3600
16GB DDR4 3400Mhz Vengance
GTX1060 6GB SC
500GB NvME

So the PC will randomly Black Screen, It will stay on however just no display. Only way to get this back is a head reset. I suspected a driver issue ran in Safe Mode with DDU. I then ran Heaven for 4 and half hours with no issues at all however as soon as I stopped Heaven it happened straight away.

Any Ideas Guys?

VaderDSL · 30 Dec 2021 at 14:14

Has anything changed recently? Is it a new build? What motherboard and BIOS version?

Jackabamba · 30 Dec 2021 at 14:22

Has been working fine since built around 3 months ago, Its an MSI B450 Mortar Max and i updated the BIOS this morning. This issue was before the update I add

VaderDSL · 30 Dec 2021 at 14:31

I used to have this on earlier BIOS version with my MSI B450 Tomahawk, thought it was GPU related, turned out to be Ram/XMP/PBO related, it handled high loads fine, but suddenly removing loads seemed to get the lockup/black screen for me also. It seems to fix itself for me after a BIOS update, along with selecting XMP profile 2 on my Ram, along with a good old fashioned clear CMOS with battery removal. Might be worth a look?

Jackabamba · 30 Dec 2021 at 15:03

Great Vader! I will try this, I cant see it being GPU as its doing fine underload like yours was

Jackabamba · 30 Dec 2021 at 16:59

Nothing as yet, Ill run heaven again tomorrow for a few hours and update

Jackabamba · 31 Dec 2021 at 09:29

Just a quick update, CMOS reset and changed XMP to Profile 2, Ran Heaven for 3 hours then ended to see and no crashses so fingers crossed! Thanks for the guidance VaderDSL!