Strange graphics lag (reward for solution)

blemovic · 9 Jan 2016 at 22:16

So I just got my new setup finished and I'm experiencing a really annoying bug that pretty much ruins the purpose of my newly acquired second monitor: Twitch/YouTube has these strange lagspikes every couple of seconds, as if the streamer is dropping frames. As soon as I move the Chromewindow with the stream on it to my primary monitor, the problem stops. Furthermore, running a Twitch stream in their old Flash-player (but not in fullscreen) seems to fix the issue, but it's a very clunky solution. All drivers are up to date.

My setup consists of:

- Windows 10 Pro
- BenQ XL2420T at 120 hertz.
- Samsung S24E450 at 60 hertz.
- MSI GTX 770 2 GB.
- i5-4670k at stock clock with turbo enabled.
- 16 GB DDR3 ram.
- ASUS Z87 motherboard.

What I've tried:

- Switching off the second monitor completely so that the stream runs on the primary monitor: Solves the problem.
- Changing the cable used for the second monitor: No effect.
- Disabling Flash's Hardware Acceleration: No effect (shouldn't anyway since Twitch's new player runs HTML5).
- Monitoring CPU/GPU/RAM/VRAM load: None are maxed, though the CPU sits at around ~50% usage, but that seems to be normal with HTML5 videoplayers.
- Setting both screens to run 60 hertz: Seems to slightly improve performance, but still not optimal at all.
- Downgrading to an older graphicsdriver: No effect.
- Tried with a different secondary monitor: No effect (which could conclude that it's a driver/OS/GPU problem).
- Cleaned PC: No effect.
- Removed the 2 2x4GB ramsticks that I put in at the same time as installing the new monitor: No effect.

Running the Livestreamer application for Windows that plays the videostream in VLC fixes everything, too. Again, very clunky solution.

I'll paypal whoever finds me the solution $20.

I hope that someone has ideas to what I could try, this has been driving me up the wall for the past couple of hours.
Thanks!

chickadee · 9 Jan 2016 at 22:25

Is shadowplay enabled? When i have that enabled my secondary monitor does the same thing.

blemovic · 9 Jan 2016 at 22:26

chickadee said:
Is shadowplay enabled? When i have that enabled my secondary monitor does the same thing.

Doesn't look like it:

chickadee · 9 Jan 2016 at 22:30

blemovic said:
Doesn't look like it:

Have you tried turning off/on Hardware Acceleration on your browser?

Not sure what your currently set to but flip it and see if it helps. I cant run large youtube videos with it enabled due to it lagging something awful.

blemovic · 9 Jan 2016 at 22:36

chickadee said:
Have you tried turning off/on Hardware Acceleration on your browser?

Not sure what your currently set to but flip it and see if it helps. I cant run large youtube videos with it enabled due to it lagging something awful.

I've done the one one https://helpx.adobe.com/flash-player.html if that's what you mean. Is there one hiding in Chrome somewhere?

chickadee · 9 Jan 2016 at 22:38

blemovic said:
I've done the one one https://helpx.adobe.com/flash-player.html if that's what you mean. Is there one hiding in Chrome somewhere?

Yep, open chromes settings and search for "hardware" and you will see it.

Its called "Use hardware acceleration when available", I would test enabled and disabled as its so easy to test for starters.

blemovic · 9 Jan 2016 at 22:41

chickadee said:
Yep, open chromes settings and search for "hardware" and you will see it.

Its called "Use hardware acceleration when available", I would test enabled and disabled as its so easy to test for starters.

It was enabled, switched it off, nothing changed

PhoenixUK · 10 Jan 2016 at 00:14

Try power settings > advanced > put everyone you can find on maximum performance, including browser/media stuff.
I've had this problem some time ago after installing windows 10 and it was a power setting somewhere as the 2nd monitor counted as 'process running in the background' hence it would get no resources.

blemovic · 10 Jan 2016 at 00:25

PhoenixUK said:
Try power settings > advanced > put everyone you can find on maximum performance, including browser/media stuff.
I've had this problem some time ago after installing windows 10 and it was a power setting somewhere as the 2nd monitor counted as 'process running in the background' hence it would get no resources.

I assume you mean the advanced Windows power settings? Everything seems to be set to maximum performance.
Could you possibly take a screenshot of the settings that describes background processes?

PhoenixUK · 10 Jan 2016 at 01:14

Can't remember what it was exactly. If you have everything on max performance including gpu as well as processor state and PCIE on 100% and video playback on optimise quality then I don't know what else it could be.

Try a different browser and see if that helps maybe?

It has to be a setting/software thing. I don't know what the nvidia software looks like nowadays but try finding a setting that allows the GPU to lower clocks in order to save power/go into idle state.

Maybe you can take the GPU out and just use the integrated GPU - at least that will rule out graphic card settings/drivers instantly which is the most likely problem.

Meaker · 10 Jan 2016 at 02:13

Use latencymon to see if a program/driver is causing a large amount of lag on the system.

Rroff · 10 Jan 2016 at 02:29

What is your multi-display/mixed gpu acceleration setting in the 3D Settings section of the nVidia control panel?

blemovic · 10 Jan 2016 at 02:33

Rroff said:
What is your multi-display/mixed gpu acceleration setting in the 3D Settings section of the nVidia control panel?

My panel isn't in English, but something like multiple monitor performance(?)

Rroff · 10 Jan 2016 at 02:36

Try changing between the settings (after noting which is the default).

blemovic · 10 Jan 2016 at 02:39

Rroff said:
Try changing between the settings (after noting which is the default).

Doesn't seem to have an effect, the "Optimize for multiple monitors"-option is default.

LegendaryDread · 10 Jan 2016 at 03:15

Chrome will need to be fully closed (check task manager, in case) and restarted before this change takes effect.

Try enabling Vsync for chrome.exe too, if that doesn't work.

blemovic · 10 Jan 2016 at 05:07

LegendaryDread said:
Chrome will need to be fully closed (check task manager, in case) and restarted before this change takes effect.

Try enabling Vsync for chrome.exe too, if that doesn't work.

No effect either, sadly :/

I might just try and install Windows 7 tomorrow, I can't imagine it being anything else than a software problem.

nashathedog · 10 Jan 2016 at 06:35

blemovic said:
No effect either, sadly :/

I might just try and install Windows 7 tomorrow, I can't imagine it being anything else than a software problem.

Oohh that was my suggestion please pay into my following account

https://www.dementiauk.org/

Scougar · 11 Jan 2016 at 18:34

Have you tried upping the priority of the 2nd monitor task and running the game in fullscreen borderless mode?

sand_dune · 11 Jan 2016 at 19:08

Try another browser. The built in internet explorer.

Theres also an app in windows store. It's called something like unofficial twitch application.