Strange image retention problem on plasma screen

Man of Honour
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Hi all.

I've just purchased a Samsung PS50C550 (refurb) and I've noticed a strange issue where I'll get a short-lived image retention along the top of the screen whenever I'm watching a film or browsing a website. The retention usually disappears after a few seconds but it's really distracting whilst it's there.

Any ideas what may be causing this and if it is sortable? If it's not I guess I'll have to return the screen :/
 
Too much contrast.

If the set is on Dynamic mode which is common by default out of the box then change the setting to normal or movie or one of the other "less-shouty" settings.

While you're in the picture menus switch off or reduce to a minimum the Noise Reduction settings and anything that claims to enhance the picture.

Ah, thanks.

I head read that it might be due to too much contrast. I just blindly applied settings I found online - clearly a mistake :)

I'll give your suggestions a try tonight. Thanks again.
 
Cheers for the info. I was aware of quite a lot of the stuff you mentioned though not all :)

The screen is mostly used for our media server so the majority of the time it'll either be off or watching films/tv. There will be some light browsing on it but this will be quite rare.

I wasn't aware that image retention was such an issue on plasma (though I was aware of possible image burn/permanent image retention issues). Hopefully I can resolve the issue/make it manageable as the image quality in general is massively better than my old 40" LCD.
 
It's not, I've had my plasma 2 years now and I've had mild retention that I have noticed maybe 3 times, and that was only when it was black. Its a completely overhyped phenomenon, just use the set as you normally would any other TV imo, just don't leave a static image on it for hours at a time.

I should've said "temporary image retention". It's definitely an issue on my current set with my current settings. I'm hoping that once I adjust the contrast as suggested above though, it won't be :)
 
Ah, not a good choice by me then I guess :p

It seemed like a good deal for a 50"...and tbh, as my old LCD was so cheap and rubbish, it still feels like a big upgrade :)
 
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