Hi all, I have a query about a strange internet problem with a edimax router. Here is the problem:
I had a call from my mate to say that he could not connect to certain web sites and could not send or recieve mail. He is with BT broadband, so I go over and have a look as I set it up 2 weeks previous for him and it was working great.
Anyway, I tried rebooting the router no luck, I disabled the firewall of the router and norton, still the same could not recieve mail and certain sites won't load like modculture. Seeing as he was using it on his laptop wireless, I tried using it via ethernet and still I got the same fault.
Reset the router to factory setting still the same, so I switch back to his USB speedtouch to see if it is a ISP or line fault and this works great the speedtouch does, even with the firewall enable in norton. switch to the router, same fault.
I diagnosed a router fault and have replaced the router but can't go over to try until tomorrow or the weekend, just want to know if this could be a possible fault and have I missed anything which I can check if I get the same fault again.
Any advice would be appreciated. Thanks in advance.
Anthony
I had a call from my mate to say that he could not connect to certain web sites and could not send or recieve mail. He is with BT broadband, so I go over and have a look as I set it up 2 weeks previous for him and it was working great.
Anyway, I tried rebooting the router no luck, I disabled the firewall of the router and norton, still the same could not recieve mail and certain sites won't load like modculture. Seeing as he was using it on his laptop wireless, I tried using it via ethernet and still I got the same fault.
Reset the router to factory setting still the same, so I switch back to his USB speedtouch to see if it is a ISP or line fault and this works great the speedtouch does, even with the firewall enable in norton. switch to the router, same fault.
I diagnosed a router fault and have replaced the router but can't go over to try until tomorrow or the weekend, just want to know if this could be a possible fault and have I missed anything which I can check if I get the same fault again.
Any advice would be appreciated. Thanks in advance.
Anthony