Strange problem

sanderse · 4 Aug 2013 at 19:13

Hi there,

Im just trying to setup my wireless connection on my new pc. I have installed an asus pcen15 card but I cannot see my router on it. It displays a load of other connections in the area but not my router which is downstairs. Im right next to that PC using this laptop & connected to the same wireless network so it isnt a problem with signal. Very confusing,

any ideas?

d_brennen · 4 Aug 2013 at 19:22

Is your router broadcasting in the 5GHz band? The pcen15 only supports 2.4GHz by the looks of it

Beerbaron · 4 Aug 2013 at 19:24

Is wireless and SSID broadcast enabled

sanderse · 4 Aug 2013 at 19:27

d_brennen said:
Is your router broadcasting in the 5GHz band? The pcen15 only supports 2.4GHz by the looks of it

I'm not sure how to tell. It looks like a modern router, so I wouldnt have thought there would be any problems like that

sanderse · 4 Aug 2013 at 19:27

Beerbaron said:
Is wireless and SSID broadcast enabled

How do I know? Wireless is definitely enabled on the router because im using it on this laptop, I'm not sure what SSID is

d_brennen · 4 Aug 2013 at 19:30

sanderse said:
I'm not sure how to tell. It looks like a modern router, so I wouldnt have thought there would be any problems like that

Log into the router with the laptop and have a look in the wireless settings

Beerbaron · 4 Aug 2013 at 19:31

sanderse said:
I'm not sure how to tell. It looks like a modern router, so I wouldnt have thought there would be any problems like that

Login to the router and check

sanderse said:
How do I know? Wireless is definitely enabled on the router because im using it on this laptop, I'm not sure what SSID is

SSID is the name of your network, broadcast means people can see it.

sanderse · 4 Aug 2013 at 19:51

I see. I can't log in to the routr as Im in a flat within a house and the router was setup by the landlord. Therefore the only info I have is the name and wireless password..

d_brennen · 4 Aug 2013 at 21:14

Perhaps run inSSIDer and see if it's listed

sanderse · 4 Aug 2013 at 21:38

Thanks Brennen, yes the network is listed

d_brennen · 4 Aug 2013 at 22:00

What does the signal read as? Is there lots of networks in the same channel? (highlight the network you want to join in the top left pane, look below in the channel window)

sanderse · 4 Aug 2013 at 22:29

d_brennen said:
What does the signal read as? Is there lots of networks in the same channel? (highlight the network you want to join in the top left pane, look below in the channel window)

there are only a couple of others in the same channel. I have a feeling it could be driver problem or router settings but I have no idea where to begin

bledd · 4 Aug 2013 at 23:20

What channel is it running on?

I've found the odd device that doesn't work with Channel 13, very annoying.

sanderse · 5 Aug 2013 at 19:15

bledd. said:
What channel is it running on?

I've found the odd device that doesn't work with Channel 13, very annoying.

the router is running on channel 1. My PC with its wireless card can locate most of the other networks in the area but not this one. Any other things I could try?

bremen1874 · 5 Aug 2013 at 20:30

If you know the SSID and the password you should be able to enter them directly rather than picking from a list. You'd need to do it this way if the SSID wasn't set to broadcast.

Is there any chance that the router could be configured to only accept pre approved devices? It's unlikely, but not impossible.

sanderse · 5 Aug 2013 at 20:35

The SSID is definitely set to broadcast because im using a laptop right now and it comes up right away. i wouldnt have thought that the router would only accept pre approved devices because I have connected to it with my other laptop and mobile phone. Just the pc that wont work :/

bremen1874 · 5 Aug 2013 at 20:37

But have you tried configuring it manually?

sanderse · 5 Aug 2013 at 20:42

yes I have tried this and the same thing happens

bremen1874 · 5 Aug 2013 at 20:48

Any chance it could be set to N only when the router isn't, or something similar?

sanderse · 5 Aug 2013 at 21:15

Update! I removed the wireless adapter from device manager and rebooted pc. My desktop can now detect the router but hangs every time i try and connect 'Waiting for the network' ..

One step forward one step back