Strange sound problem

Unreal22

Unreal22

Unreal22

Associate
Joined
22 Oct 2011
Posts
99
Hi

Got a strange problem with audio in game. Tonight when i was playing The Divison 2 the sound kept dropping out when the audio was played through the speakers, switch to headphones and audio is fine. Tried with other games and the same problem. All other audio eg video through youtube and music with spotify is fine through the speakers. Ive recently bought a new optical cable could this be the culprit? and installed a Radeon 7. :confused:

Any help would be great.
 
I assume you are using an optical cable to connect to an AV receiver?

If that is what you have, then how come you are not using HDMI from the GPU?

Anyway; yes, it could be the optical cable. Wouldn't be the first time someone has had a sound problem and swapping to a different optical cable solved the problem. It could be something else, but that's one of the first things to try; then can explore other possibilities if another makes no difference.
 
I'm connecting to a old set of Creative Inspire 5.1 digital speakers which are getting on abit now so no HDMI. The optical cable is brand new from the rain forset, could be faulty I suppose. I'll get another cable and see if that sorts it. Just strange that everything else works fine apart from games.
 
Doh! I somehow missed where you said everything else except games seemed to be fine.

In that case, it won't be the cable. If it's the cable, it will be that way for everything.

Time to get the thinking cap back on. :p
 
Do you have headphones connected directly to PC or to some connectors in speakers/their volume control?
Though if through speakers they shouldn't know what program is outputting sound...
 
Check that Windows isn't automatically adjusting volume for communications and/or setup so that applications can over-ride or mute, etc.
 
Yes headphones are direct to PC and sound is fine no choppy audio or drop outs. I recently rebuilt my PC into a Phanteks Evolve X case and in the process of taking the cables out of the back of the PC the mini toslink adapter into the sound card snapped with the end stuck in the socket which was removed easily. Could that of damaged the socket? But then surely world all audio be effected?
 
Unreal22 said:
Yes headphones are direct to PC and sound is fine no choppy audio or drop outs. I recently rebuilt my PC into a Phanteks Evolve X case and in the process of taking the cables out of the back of the PC the mini toslink adapter into the sound card snapped with the end stuck in the socket which was removed easily. Could that of damaged the socket? But then surely world all audio be effected?
Click to expand...
So you have Dolby Digital encoding using sound card?
SPDIF doesn't support 5.1 except with compression.
Again music and such stereo content works as standard PCM.
 
My sound card is a Asus Phoebus and I'm not sure about Dolby digital encoding? As I said my speakers are the Creative Inspire 5700 and sound certainly comes out of all 5 speakers plus sub, I presume it's up mixed? Sorry I don't really know much about it.

After abit of testing tonight I've found that after a cold boot I can run a game e.g. Division2 for about half an hour with audio running fine through speakers before trouble starts and then drop outs. I've ordered another cable to see if that's the problem.
 
Xonar Phoebus has Dolby Home Theater which should include Dolby Digital encoder.
But now how to get it enabled/when it's active...
(guess at least SPDIF should be selected for any output from it)

You could test if output is 5.1 from Playback device settings of Windows.
If speaker configuration is 5.1, test will send sound to one channel at a time.
 
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