Streaming video randomly locking up

Redmelo

Redmelo

Redmelo

Associate
Joined
12 Jan 2009
Posts
358
Heya folks.

I've been having a problem for the last few months that I can't figure out.
Sometimes, when streaming video like from Youtube or similar my entire system freezes with sound looping and I have to do a hard restart.
It happens randomly and only while streaming video. I can let a playlist loop for hours and nothing happens other times it locks up within a few seconds.
Games and local videos all play perfectly fine and I have't had the system crash under any other circumstances which leads me to believe that this is a software issue.
The annoying thing is that I don't get any error message and no Event Viewer entry for this.

Things I have so far tested/tried to fix this

- uninstalled flash and shockwave
- tried various different video drivers
- tried IE Chrome and Opera. It happens on all of them.
- ran Dxdiag with no errors found
- scanned with avast and spybot
- I've extensively googled this issue but could not come up with a working solution.



The next step for me would be to reinstall windows which I am trying to avoid.
Anyways, if anyone has had a similar issue or some advice I would greatly appreciate it! :)






System in question:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EX58-UD5
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.8GHz
Memory: 6142MB RAM
Page File: 3066MB used, 9214MB available
DirectX Version: DirectX 11

Card name: NVIDIA GeForce GTX 670 FTW
Driver Version: 9.18.13.3788
 
Last edited:
Redmelo said:
Heya folks.

I've been having a problem for the last few months that I can't figure out.
Sometimes, when streaming video like from Youtube or similar my entire system freezes with sound looping and I have to do a hard restart.
It happens randomly and only while streaming video. I can let a playlist loop for hours and nothing happens other times it locks up within a few seconds.
Games and local videos all play perfectly fine and I have't had the system crash under any other circumstances which leads me to believe that this is a software issue.
The annoying thing is that I don't get any error message and no Event Viewer entry for this.

Things I have so far tested/tried to fix this

- uninstalled flash and shockwave
- tried various different video drivers
- tried IE Chrome and Opera. It happens on all of them.
- ran Dxdiag with no errors found
- scanned with avast and spybot
- I've extensively googled this issue but could not come up with a working solution.



The next step for me would be to reinstall windows which I am trying to avoid.
Anyways, if anyone has had a similar issue or some advice I would greatly appreciate it! :)






System in question:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EX58-UD5
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.8GHz
Memory: 6142MB RAM
Page File: 3066MB used, 9214MB available
DirectX Version: DirectX 11

Card name: NVIDIA GeForce GTX 670 FTW
Driver Version: 9.18.13.3788
Click to expand...

Hrmmmm.

There might be issues with the driver version you have installed, I know you have tried different drivers. have you tried doing a system restore to a point when this issue was not present?
 
Last time I had issue with YouTube causing hard-crashes was because my ram was overclocked too much.

Everything else used to run fine even games and benchmarks, but YouTube would just crash sometimes after 10 seconds, sometimes 20 minutes.

Test your RAM perhaps.
 
Will run Memtest over night and see if anything shows up. Cheers!

Update:
I ran memtest for 11 Passes and found 0 errors.
Will do a system restore now.
 
Last edited:
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