Stuckon updates

fluffybutt · 26 Jun 2024 at 07:46

Morning all,
Normally I'm ok at sorting windows boot issues.
BUT, I'm stuck atm.
Did a scan and found some malware... av deleted it.
Laptop rebooted to finish the removal BUT, as the wife never restarts the laptop it went into installing updates aswell..
Annndddd the battery dies.

So it's currently having a complete arse around.
Will not boot into windows.
Have rewritten boot, file check, booted into hirens and can see that the drive is not full,
Not really wanting to full wipe, there are recovery sectors on the drive but can't access them
Tried to work out how to redo the windows install but it will not give me the "keep files" option.
Any ideas or help will be grateful..
It's an 8th gen msi laptop on windows 11.
Thanks in advance all

Haze · 26 Jun 2024 at 08:25

Reformat

darael · 26 Jun 2024 at 17:37

System restore?

fluffybutt · 26 Jun 2024 at 22:24

Tried most things, going re attack at the weekend, think it’s beyond saving at the minute..

No system restore found, no idea why..

AthlonXP1800 · 27 Jun 2024 at 01:22

What malware AV found and deleted? Can you remembered the file location AV deleted? Could be false positive caused AV to deleted critical system file that caused unbootable to Windows?

Windows 11 supposed to rollback failed updates next time laptop is recharged battery and booted to Windows then download and install updates properly again.

What AV software you are using?

CaNsA · 27 Jun 2024 at 01:33

fluffybutt said:
Morning all,
Normally I'm ok at sorting windows boot issues.
BUT, I'm stuck atm.
Did a scan and found some malware... av deleted it.
Laptop rebooted to finish the removal BUT, as the wife never restarts the laptop it went into installing updates aswell..
Annndddd the battery dies.

So it's currently having a complete arse around.
Will not boot into windows.
Have rewritten boot, file check, booted into hirens and can see that the drive is not full,
Not really wanting to full wipe, there are recovery sectors on the drive but can't access them
Tried to work out how to redo the windows install but it will not give me the "keep files" option.
Any ideas or help will be grateful..
It's an 8th gen msi laptop on windows 11.
Thanks in advance all

Boot into recovery
Open a command prompt
sfc /scannow

Mcnumpty2323 · 27 Jun 2024 at 10:49

Have rewritten boot, file check,

How did you rewrite boot file?
Bootrec commands?
And checkdisk or sfc /scannow?

This is why you should
Have image backups
Couple of minutes to restore an image
Compared to days of trying to fix something

To force it into recovery options
Turn it on
Turn back off by holding power button
Repeat a few times in a row
Though basically going to be mostly same recovery options
You would get by running windows install media
Though trying boot into safe mode
Would probably be the option i would go for

fluffybutt · 27 Jun 2024 at 11:47

CaNsA said:
Boot into recovery
Open a command prompt
sfc /scannow

Will say completed and then on reboot gets to 3% configuring pc...
Sat there for 4 hours would not go past it..

Why is software such a pain ... thanks for the help it is appreciated..

CaNsA · 27 Jun 2024 at 12:09

fluffybutt said:
Will say completed and then on reboot gets to 3% configuring pc...
Sat there for 4 hours would not go past it..

Why is software such a pain ... thanks for the help it is appreciated..

Might have to offline dism the hell outta it.

It's pretty easy, and should fix your stuff.

DISM Offline Repair a Windows Image

There are different ways to repair a Windows image, and it depends on whether the image is offline or online. Repairing an offline Windows image is possible in a VHD or WIM file, while an online Windows image will try to repair itself first when it’s not functioning as intended. The repair...

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