Stumped

trisonetwo · 4 Mar 2016 at 10:05

Hi Guys,

Apologies if this is wrong place/forum but I've always found good advice on here.

I've become rather stumped at an issue I'm having due to a lack of diagnostic data. Wondering whether anyone could confirm my suspicions.

I'm on windows 10 and the issue started with bsod screens last week. I restarted, and there's hardly anything in the event viewer worth while / no memory dump was created.

I've re-installed 10 during the week and the same issues happened, each time the bsod error was slightly different.

I then changed my SSD to run via ACHI (not entirely sure what it was doing in IDE mode) and instead of bsod screens after about 1-2 hours the PC slowly dies. And by this I mean that apps become unresponsive but I'm still able to click the start menu and tab apps, see things moving on screen. Eventually everything freezes.

Thankfully I noticed during this time that the SSD hit 100%. So I turned off the page file and checked whether this would make a difference. It does not.

I've downloaded Crystal Mark etc and run tests and it says the SSD is "healthy" at 96% whatever this means.

I'm fairly sure my SSD is dying but I can't prove it. Does this sound familiar to anyone? I don't particularly want to shell out £100 and find out its a memory issue (yes I ran diagnostics on this too and it came back fine).

Any comments, very much appreciated!

ED209 · 4 Mar 2016 at 10:14

run memtest on the ram and see how that goes.

i had a number of issues with random BSOD on my windows 10 syatem, ram checking found no issues so as a last resort i removed one stick at a time till it stopped.

found the fault ystick and its been out for 2 weeks now with no issues.

do you have any info on the BSOD messages?

do you have any overclock on the cpu or gpu?

trisonetwo · 4 Mar 2016 at 12:34

Memtest came back fine.

I used to overclock but not anymore so I'm fairly sure its not that.

BSOD messages ranged from unexpected_store_exception to critica_process_died.

One even referenced my razor mouse driver but I've updated that etc after the reinstall of 10.

TWiNKLeT0Es · 4 Mar 2016 at 14:03

What make and model SSD is it? Have you checked for any firmware updates for it or used the manufacturers tools to check the drive? Are all your motherboard drivers up to date?

ED209 · 4 Mar 2016 at 14:17

trisonetwo said:
Memtest came back fine.

I used to overclock but not anymore so I'm fairly sure its not that.

BSOD messages ranged from unexpected_store_exception to critica_process_died.

One even referenced my razor mouse driver but I've updated that etc after the reinstall of 10.

that used to be one of my BSOD and memtest came back as well saying everything was ok.

how often are you getting the errors? even though memory came back ok I would remove one stick and then test, if you still get issues put it back in and remove another. if you go through all your ram and its still a issue you know its not them.

what is your PC specs?

trisonetwo · 4 Mar 2016 at 18:13

I'm going to update the firmware on my SSD - just came across a post regarding bsod every hour on crucial m4s after 5184 hours use - which is pretty much describing my issue.

Crystal Disk showing just over 6000 hours so fingers crossed it could be this.

TWiNKLeT0Es · 4 Mar 2016 at 18:32

Good luck

Its amazing how many times the M4 issue crops up still.

trisonetwo · 4 Mar 2016 at 23:39

Looks like its fixed the issue :cool:

Thanks for the suggestions guys!

I was really dubious it was a firmware issue after having my PC so long but that's obviously what's happened.