Sudden BT Yahoo speed problem

kkbigal

kkbigal

kkbigal

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Joined
24 Jul 2003
Posts
1,420
Location
West Mids
My line was upgraded to 8mb a few months ago and I've been using it at the full 8mb very happily for some time.

However, yesterday my net connection died, and when I got it back, the download speed is absolutely terrible, it's only connecting at 5mb, but speeds are not anywhere near that - web pages load at the speed of a 56k modem.

I've just run a Speedtest.net test and got these results:



My upload speed is completely unaffected, but my download is really struggling.

Any ideas? :(
 
If bt have changed the terms and conditions on download restrictions can i terminate my contract with them,i have not been informed of these changes and too be quite honest i think there taking the p**s,they are one of the most expensive isp's,and there service is less than brilliant.
 
Thanks for the links guys but I don't think this is a capped speed issue.

At the moment, my connection can only access specific web sites, all of them slowly.

It's only been bad since I had an outage on Sunday, but the telephone started acting strangely as well - giving single rings every 10 seconds or so.

BT are supposed to be doing a check on the line to see if there's a problem.

If not, can only think it's my Belkin router :(
 
kkbigal said:
Thanks for the links guys but I don't think this is a capped speed issue.

At the moment, my connection can only access specific web sites, all of them slowly.

It's only been bad since I had an outage on Sunday, but the telephone started acting strangely as well - giving single rings every 10 seconds or so.

BT are supposed to be doing a check on the line to see if there's a problem.

If not, can only think it's my Belkin router :(
Click to expand...

Trust me, its BT capping your speed. Try surfing at 12am onwards and you'll see a difference. If not, then i'm wrong and sorry.

I'm not really bothered about the capped speed anymore, from now on I leave my comp on all night and download well over 20GB. 20GB x 30 = 600GB a month plus p2p traffic. Let's see what BT thinks of this afterall the policy is only to restrict speed. If they don't like it, i'll just say I don't like the capped speed. :)
 
Last edited:
Hmmm!

Maybe I have this cap issue too...

I have been on BT Yahoo 8MB for many months (almost a year) and I think I am with option 4, which is 40GB limit?
I am pretty sure I do not use my 40GB cap, because I barely download anything, it's just emails, browsing and gaming, with the odd download.

I am syncing at between 7-8MB.
In the morning and afternoon it downloads files at around 600kbps, which is good. At night (right now) it is barely getting dial up speeds.... which is unacceptable.
I have noticed however that my SNR drops from about 7-8db, to literally 0-2db, so it makes me wonder if I have a noise issue.

Do you think this could be BT capping my speeds?
My exchange is green, and it's only a small exchange, so I don't think that's the problem.

Also, I have been trying to use the BT speed test to check my BRAS profile for about 3 months now and the website doesn't work at all for me... :confused:

P.S) Do all ISP's have this speed cap in place? If BT are capping my speeds when I barely download, I think that is unfair and the term "unlimited" should not be used!
I will certainly migrate if this is the case...
 
Not all ISP cap speeds. This just happens to be BT's fair usage policy for 'unlimited'. My pattern is almost same as yours, except not that poor.
00:00 - 09:00 High speed (700)
09:00 - 15:00 Med (300)
15:00 - 00:00 Low Speed (25-75)
 
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