Sudden Network Issue - slow ethernet/fast wifi puzzle...

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15 Sep 2009
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I'm having a problem with my network since last week - my desktop internet access slows to un-usable speeds & the modem is dropping connection more often. Wierdly, wireless performance is as expected (although obviously affected by the drops too). Might be coincidence but this coincides with some building work that included some new sockets....

Here's a quick network map:
  • BT broadband (or similar - arranged through work @ 3.5Mb doanload, 300kb upload. Pretty stable.)
  • Netgear ADSL Wireless Modem Router (in kitchen) connects via cat5 cable to...
  • XyZel Homeplug 200mb connects via Mains circuit to...
  • XyZel Homeplug 200mb in spare room, connects via cat5 cable to...
  • Netgear 4port hub connects via cat5 cable to...
  • - Desktop
  • - Laptop (occasionally connects wirelessly to router)
  • - Laptop Work1
  • - Laptop Work2
  • - Netbook (connects wirelessly to router)

Obviously I initially suspected the homeplugs/wiring since this has had some changes.
I'm no electrician, so I'm ruling out simple things first - changed cat5 cables on homeplugs & unplugged all other components around them. No change.

I'm getting consistant 4/5ms pings to the router from the desktop, even during the incredibly slow internet performance on desktop so I'm now suspecting the router. A download test between netbook (WiFi) & desktop (ethernet) suggests that the desktop downloaded the first few K really quickly & then died a death (netbook downloaded as expected). On the offchance, I have rebuilt the desktop OS from Vista64 to Windows7Ultimate64 to rule out OS issues (its slowed down a bit recently & needed a rebuild). The netbook dual boots XP & Windows7 - both fine.

I'm thinking the next steps to diagnosing where the issue is are:

  • Connect netbook to spare room hub & test internet via ethernet.
  • Connect netbook to router directly & test internet via ethernet.

This should point the finger at either the desktop, homeplugs/wiring, or modem router. Other ideas/reccomendations to help diagnose the problem are welcome.

Thanks
Dan
 
I'm thinking the next steps to diagnosing where the issue is are:

  • Connect netbook to spare room hub & test internet via ethernet.
  • Connect netbook to router directly & test internet via ethernet.

This should point the finger at either the desktop, homeplugs/wiring, or modem router. Other ideas/reccomendations to help diagnose the problem are welcome.

Update from last night...

Plugged netbook into desktop hub & performance was similar to desktop (i.e. cr@p). Plugged netbook into router directly - performance great.

This narrows it down to either one or both of the homeplugs are knackered OR the new socket added to my electrics (branched from an original socket) has knackered my wiring for the purposes of using it as a network. Or my new lights/fridgefreezer is causing interference I guess.

Next question is:

Can I test my homeplugs in my current house? (don't live that near to friends/family to test on their houses). Would plugging both homeplugs into the same 4 gang extension be a good enough test? i.e. if it works, then my ring main is knackered, if it doesnt work, my homeplugs are knackered?

Thanks in advance.

Dan
 
Test it not on an extension but on two plugs in close vicinity (wiring wise). If distance is <10m and transfer rates are still poor then you know you have a problem with one or more homeplugs.

If it works then keep getting them further apart and see if it drastically drops off at some point due to new appliance or trying turning off said new appliances and see if it magically speeds up in their current locations ?
 
Great - Thanks. I'll plug them in, next to each other upstairs tonight.

Ive since found the homeplug manual & from memory, the unit lights from last night mean the spare-room unit struggles to see the downstairs one, but the downstairs one can detect the upstairs one. If so, this sounds more like one of the homeplugs blown & coincidence regarding building work & ring main circuit issues.

Nipped out today & bought a cheap usb wireless adapter on a deal to get me through until ive diagnosed the issues - would prefer homeplugs tho.

Thanks
Dan
 
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