Hosting is through one.com and I guess you get what you pay for may be the problem here but hope you guys can help.
Ive managed installing joomla and wordpress on different domains hosted with one.com so I had assumed sugar wouldnt be a problem either but Ive encountered a problem and dont have the technical knowledge to sort it and the host is as much use as a kick in the nuts when Ive asked them.
So the problem is that after Ive uploaded the files and went through the first steps of the installer and entered the databse credentials etc it just hangs.
I enquired with the sugar crm forum, link here, but they have asked for the error log of the server but I dont think I have access to it? They also said that the version of php isnt supported but there are posts on there where people have installed it on newer versions with success.
So, I was hoping that someone of the OCUK community may have experienced a similar problem or be able to give me a few ideas to explore.
Alternatively, if it definately isnt possible with one.c5om what would be the cheapest way of getting an install live? Its only for testing purposes for the moment but if it does what I want I would be used in a live environment.
Many thanks.
Ive managed installing joomla and wordpress on different domains hosted with one.com so I had assumed sugar wouldnt be a problem either but Ive encountered a problem and dont have the technical knowledge to sort it and the host is as much use as a kick in the nuts when Ive asked them.
So the problem is that after Ive uploaded the files and went through the first steps of the installer and entered the databse credentials etc it just hangs.
I enquired with the sugar crm forum, link here, but they have asked for the error log of the server but I dont think I have access to it? They also said that the version of php isnt supported but there are posts on there where people have installed it on newer versions with success.
So, I was hoping that someone of the OCUK community may have experienced a similar problem or be able to give me a few ideas to explore.
Alternatively, if it definately isnt possible with one.c5om what would be the cheapest way of getting an install live? Its only for testing purposes for the moment but if it does what I want I would be used in a live environment.
Many thanks.