Supply of 10000rpm 300gb SAS HP drives

Destination · 12 May 2016 at 21:17

Supply of 10000rpm 300gb SAS HP drives
an SAS HP drive has died on us, the array rebuilt itself, but needs the disk replaced, how long is standard warranty, I believe enterprise is 3 yrs, but is the HP SAS300gb 10k drives classed as enterprise?
What is a rough RRPp for such a drive? As quotes we are getting are incredibly varied.

Destination · 12 May 2016 at 22:18

Hmm 2.5 i think, part 507284-001 6g dp 10k sas 300gb
Front mounted hot swappable types

Destination · 13 May 2016 at 15:45

Thing is, if the box, has 2 expire just over two years ago, and fresh drives placed, should those replacements not be subject to some warranty of their own?

I am not convinced our hardware suppliers are playing at silly buggers, charging us, then claiming one back later, but it remains to be seen if the one that has died this time is one of the originals, or one of the replacements.
I've been advised not to remove it until the new one arrives.

Anyone know a rough RRP for such a drive? I can't seem to find any HP info directly.

Destination · 13 May 2016 at 17:04

Aye thought they were sticking their hands in, we're being asked for £280 ish.
Thx all.

Destination · 17 May 2016 at 20:29

We will be looking into that, unfortunately our supplier also does our on call and support.

Destination · 21 May 2016 at 20:56

Rotty said:
90 days

I believe we paid for the replacements at the time, rather than had them replaced under warranty.
That make a difference?

Destination · 27 May 2016 at 18:48

Interesting rotty, thx.
Is there any method of pulling a drive serial number from within the windows server environment?

Destination · 27 May 2016 at 22:21

It is, it just seems the dead/damaged drive is reporting a funky serial.
Other drives seem fine, will have to physically check it at some stage.