support script (vnc,remotedesktop)

[MarkLP]

Hi, just wondering if anyone knows how to make a script or bat file where once installed on their pc, when they click on a desktop icon it sends a request to another pc ( at a different location ) for support. Now I have looked on google, but I don't really know what I should be looking for? I probably haven't explained what I mean very well

User PC
>>>>>
Click Desktop Icon
>>>>>
Sends remote request to another computer
>>>>>
Other user gets remote desktop either by VNC or RDC

I don't have a clue how I can script this so its a one click install for the User needing support?

Any ideas please?

Cheers,
Mark

 

[MarkLP]

ok hmm, what I want to do is have a remote pc with its normal spyware and anti virus, and each week/month have an update that I can run across their system that will update their definitions and run windows update? Now I was thinking of using VNC/RDC but could I make a program or script/bat file, that would do this for me?

Cheers,
Mark