Switching ISP, MAC code not required?

Tr Insanity · 29 Jul 2010 at 17:28

Hey,

Just switched my broadband from a wonderful 1mb fixed speed connection on Talk Talk (formerly Tiscali) to Sky 20mb Unlimited and was told at first that I would require a MAC code to switch.

So, I got the MAC code from TalkTalk/Tiscali & gave Sky a call where I was then told that because I had a "certain type of line" that meant a MAC code wasn't required to switch? :confused:

Is this correct?

Tr Insanity · 30 Jul 2010 at 00:50

Ahh ok, at the moment I don't think it's LLU, so I'm switching directly to LLU with Sky which explains why there's no need for a MAC code.

Thanks very much for the reply, just wanted to make sure everything was correct.

Tr Insanity · 30 Jul 2010 at 21:18

tolien said:
You'd only not need a MAC key if they're moving the voice service to their LLU operation as well (which IIRC Sky don't do).

Yep I'm moving the line rental/voice service to Sky as well

Tr Insanity · 30 Jul 2010 at 22:17

tolien said:
At last count the voice service was by Carrier Preselection (i.e. they were paying BT on your behalf) though. There's a considerably difference between that and the voice service being handled by Sky's equipment.

Oh...

Not sure what to do then, the Sky peoples said that there was no need for a MAC code, so what would you suggest?

Thanks again.

Tr Insanity · 31 Jul 2010 at 09:02

tolien said:
Wait and see? Worst case it'll all fail and you'll still be on TalkTalk.

Ha, I guess that's the best way

Thanks