Switching isp.

I am moving from bt to plusnet, I know bt own plusnet not sure how that affects things. I voted not to pay the £7 for the plusnet router.

Can it take a few hours to switch like adsl or is it more quick? Like 30min?
 
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Is this normal, still not activated. They said by text that it should be activated by midnight tonight. I would have expected it to be activated some time today. Anyone switched that can tell me how long it took for them?
 
I have not got the message from the isp yet to say it's active.

They said in the message not to turn on the router.

I use pfsense but that's not issue because it's not active yet.

Question is realy around people experience with switching vdsl and how long the activation takes.

I do wonder why it takes so long. I think it probably could have been done within the hour of switching the phone over, technically. I don't actually know for sure though why I asked.
 
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Strange.

My internet stopped working at 12:30 am and then I got a notification that my phone had been switched over at 9am. So you think it might be working I have just not configured correctly?

I put the login and password with plusdsl.net it was always on pppoe and not working.

I was hoping for a quick transition considering it took me 3 months to get it working with bt years ago.
 
It was still not activated by this morning, the order status said still doing line tests. So i called them up and the woman on the phone said its not activated and didn't know why because it should be. Then she activated it and the status changed to complete on the order status. So hopefully its working now, will find out this evening.
 
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