System hangs only when idle - No BSOD

Fonz-Valo

Fonz-Valo

Fonz-Valo

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I hope some one can help.

About a month ago I decided to upgrade a few components in my pc and now for some reason my computer is completely hanging up when it is idle. I don't receive a blue screen or any errors in the event logs so i'm very confused.

I'm currently running:
Asus Crosshair iv (latest bios)
Phenom II X4 945 (95w) OC'd at 3.6ghz
4gb corsair XMS3 1600 DDR3 RAM
2x Vaporx 5770 (Crossfire) (10.10 drivers)
500gb Samsung F3 (main)
500gb Samsung F1
1tb Samsung F2
Samsung DVD-RW
OCZ ModXstream 600w
Windows 7 Home Premium X64

I also have a external hard drive connected via ESATA but this is only switched on when backing up data.

The only new components to this build were the motherboard and RAM. I did a fresh install of windows when I built the system

Like I stated above the crashing only happens when the machine is left idle and unfortunately the time varies from anything from 1 minute to 15 minutes idle before a system hang happens.
I have prime blend tested for 8 hours and ran a session of OCCT and the system was perfectly stable, the same goes for when I game, I can game for hours on end without a crash but as soon as it goes completely idle it crashes.

I do have all power saving options turned off e.g. cool and quiet, windows power options set to high performance.

http://img513.imageshack.us/img513/9646/10416628.jpg

Any help would be greatly appreciated
 
I have the same symptoms, yet different hardware, If the machine is recently switched on with no activity, it can hang with the screen freezing or occasionally a black screen. Just browsing will sometimes cause the problem.

I had persuaded myself last night that a low 5V line on the PSU may be a culprit but am not sure. I have memtested, run all kinds of monitoring software, removed the overclock.

I note you have similar 5 series GPU with catalyst 10.10. (mine is the XFX 5750) This is something I was next going to investigate as I know I did not get issues with previous drivers.

regards, andy.
 
Hi everyone thanks for the responses...

@RJC
I have tried the CPU on stock and although at first I thought it resolved the problem, it then started giving me the same issue.
I've not tried a single GPU yet though, I'll give that a try when I get home from work.

@nkata
i've actually considered downgrading my drivers to see if that solves the issue as I've heard that the 10.4 (i think) are meant to be very reliable with a 5770 crossfire setup. Please correct me if i'm wrong lol
I also think I'll try a complete driver uninstall, reboot then install the latest drivers from fresh and see what happens

@hybrid572
No i don't use a screensaver, the only thing I have is my monitor turn off after 15 mins of no activity

@HazardO
No I do not have sleep enabled in my profile :)
 
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I too will downgrade my drivers or try reinstall. It came with 10.8 I think and I had no issues then. I am using drivers from the XFX website, maybe try some vanilla AMD although I can not see why they would be that different. Keep you posted.

andy.
 
Quick update!

I completely ripped out every single ATI/AMD driver (Chipset + Graphics) then did a fresh install of the chipset drivers and the 10.10 gpu drivers and so far everything has been stable!

I left the PC idling for 10 minutes and it did not crash! I'm not jumping to conclusions yet but it is looking good so far :)
 
Fonz-Valo said:
Quick update!

I completely ripped out every single ATI/AMD driver (Chipset + Graphics) then did a fresh install of the chipset drivers and the 10.10 gpu drivers and so far everything has been stable!

I left the PC idling for 10 minutes and it did not crash! I'm not jumping to conclusions yet but it is looking good so far :)
Click to expand...

Did you use the 10.10 southbridge drivers from the AMD site or the motherboard supplied chipset driver?

andy
 
I had a very similar problem after new hardware installation for going on 6 weeks, random hangs, no pattern to them tried everything and like you posted on here to no avail.

Eventually bit the bullet and re-installed windows.

6 weeks later and not a single lockup.

Time consuming job, but worth it.

Windows!:mad:
 
Update!

Right i mentioned a few days ago that I ripped out all my ATI based drivers and reinstalled fresh (supplied chipset, 10.10 graphics) and the system seemed stable.

Well I've not had a crash since so i'm hoping this problem has resolved its self. I left the PC idling earlier at the windows lock screen for about 2 hours and did not receive a hangup when i returned :)
 
I'm going to drag this back up....

My PC crashed on me randomly at 2 points yesterday, just complete system freezes :(

I've looked further into the event logs and discovered something that happened at the same time as both of my crashes.

Basically there were some events logged referring to the catalyst drivers (ACE something or other the section is called...) anyway after a quick search this was the fix i required for this error to clear up...

http://www.blindnero.com/forums/phpBB3/viewtopic.php?f=15&t=1288

I was experiencing the msdia80.dll file appearing on one of my non primary HDDs.

So erm yeah.... i'm hoping this time the problem is resolved lol
 
Cool. Maybe that explains all the weirdness I'm experiencing as well.

. System hangs for a couple of minutes waking up from standby.
. System hangs for a couple of minutes at restarts.
. Loosing sound and hanging on sounds randomly, usually preceded by sound stutters.
. Random ATI driver crashes, usually recovered.

I am running Visual C++, and installed / re-installed AMD-ATI drivers. I think I need a clean re-install of those buggers.
 
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Fonz-Valo said:
I'm going to drag this back up....

My PC crashed on me randomly at 2 points yesterday, just complete system freezes :(
Click to expand...

FV, so far my computer has remained stable since my reinstall of 10.10 and motherboard chipset driver. Since the 4th Nov. anyway. fingers crossed.
 
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