System is running slow

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Yes, it sounds very vague but let me explain.
So first of all the system I'm running is :

Intel Core i7-9700K 3.6GHz
Team Group Vulcan T-Force 16GB (2x8GB) DDR4
Gigabyte 256GB M.2 PCIe x2 NVMe SSD x2
Gigabyte GeForce RTX 2060
Intel Z390 UD Motherboard

So the problems started about a month after I got the system, and I took it back to OC they had a look and said nothing was wrong and when I got it back I had no problems for about two weeks the machine worked as intended. But then the graphics card gave up and it got booked in for a replacement again and now it came back to me and the system is running slow again. It leads to me to believe its nothing to do with the pc at this point. Could it be as simple as one of my peripherals and if so how do I go about testing that. The system is more than enough for the intended use and today I couldn't even run cs go about 70 fps. Sometimes when I reset the PC its fine for few hours and then it goes back to being slow. The CPU/GPU usage is as normal idling when that happens.

I'm a newbie when it comes to PC's so any help is appreciated.
Thanks.
 
Im not sure on the brand of the cooler but it is plugged in to the right socket. I cant find any info about it on the link i posted above
*The fans are infact spinning
 
So there is a distinct sound of liquid flowing when the pc is started up. And it is plugged into the right socket.
I think I will have to do so, I just picked it up today after a motherboard and gpu replacement :'D
I will give them a call as they haven't even activated windows after reinstalling it
 
The computer was prebuilt by ocuk so they installed everything and it does look like to cooler is making contact with the CPU.
It doesnt, after start its about 30 and ramps up.

* Update, after starting it this morning and letting it run for about half hour, the CPU sits at 32-40 C
Now im totally lost to what it could be.
 
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