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Hello guys ,
I created this thread because i've tried everything i know without results, and i thank you in advance for the support.
My setup :
CPU : AMD Ryzen 5 3600X ( 47C on average on idle : normal for this CPU )
GPU : Nvidia RTX 2070 ( 44C on average on idle)
Motherboard : Gigabyte B450M DS3H-CF( AM4 ) (39 C)
RAM : 16go Dual Channel XPG DDR4 @ 1330Mhz
Storage : SSD : 223GB ADATA SU630 (SATA) ( 56C on idle , maybe its a high temp ? )
PSU : Cooler Master MWE 650 GOLD Fully modular
here is the problem , recently my pc didn't respond to the power start button press , unless i disconnect the inverter from the electricity (idk if its correct in English , its the external power supplier that activates if the electricity cuts off, so it offers time to save the work before turning the pc off) , so basically i simulate a cut of electricity , and the pc starts (no idea why and how that works and i suspect a problem in the PSU) .
But the serious problem started today , when i launch star citizen , after like 10 min of playing , the pc shuts down suddenly.
I try to turn it back on as usual ( by pushing power button then plugin out the inverter so the pc starts then i plug it on again ) , the pc turns on but this time the screen doesn't start , i'll have to push the restart button for the screen to turns on , i guess this is because of a problem in the graphic card , as the CPU doesn't have an integrated gpu , so the screen doesnt show anything , unless restarting the pc .
what i have tried :
-check out if the all vents works
-Check out if CPU heats too much so it causes the pc to shut down : nope , max is 70C when gaming , 45 to 50C on idle , normal for ryzen 5 3600x
-Check out if Gpu heats causing system to crash : no , max is 70C
-Maybe a driver problem , so i downloaded DDU and completely deleted gpu driver and installed latest version : problem persists
-could be the problem from the heating SSD ? if it was so , wouldnt the pc just send a blue/black screen of death/freezing
please find on this link my system report from the starting of the game untill the crash shut down using GPU Z : https://www.mediafire.com/file/q2flrj4i9ulhcvx/GPU-Z+Sensor+Log.txt/file
i might also mention that the gpu has white coil , but i guess that is not a problem at all.
, thanks in advance guys , i really appreciate your help ! what should i do ?
I created this thread because i've tried everything i know without results, and i thank you in advance for the support.
My setup :
CPU : AMD Ryzen 5 3600X ( 47C on average on idle : normal for this CPU )
GPU : Nvidia RTX 2070 ( 44C on average on idle)
Motherboard : Gigabyte B450M DS3H-CF( AM4 ) (39 C)
RAM : 16go Dual Channel XPG DDR4 @ 1330Mhz
Storage : SSD : 223GB ADATA SU630 (SATA) ( 56C on idle , maybe its a high temp ? )
PSU : Cooler Master MWE 650 GOLD Fully modular
here is the problem , recently my pc didn't respond to the power start button press , unless i disconnect the inverter from the electricity (idk if its correct in English , its the external power supplier that activates if the electricity cuts off, so it offers time to save the work before turning the pc off) , so basically i simulate a cut of electricity , and the pc starts (no idea why and how that works and i suspect a problem in the PSU) .
But the serious problem started today , when i launch star citizen , after like 10 min of playing , the pc shuts down suddenly.
I try to turn it back on as usual ( by pushing power button then plugin out the inverter so the pc starts then i plug it on again ) , the pc turns on but this time the screen doesn't start , i'll have to push the restart button for the screen to turns on , i guess this is because of a problem in the graphic card , as the CPU doesn't have an integrated gpu , so the screen doesnt show anything , unless restarting the pc .
what i have tried :
-check out if the all vents works
-Check out if CPU heats too much so it causes the pc to shut down : nope , max is 70C when gaming , 45 to 50C on idle , normal for ryzen 5 3600x
-Check out if Gpu heats causing system to crash : no , max is 70C
-Maybe a driver problem , so i downloaded DDU and completely deleted gpu driver and installed latest version : problem persists
-could be the problem from the heating SSD ? if it was so , wouldnt the pc just send a blue/black screen of death/freezing
please find on this link my system report from the starting of the game untill the crash shut down using GPU Z : https://www.mediafire.com/file/q2flrj4i9ulhcvx/GPU-Z+Sensor+Log.txt/file
i might also mention that the gpu has white coil , but i guess that is not a problem at all.
, thanks in advance guys , i really appreciate your help ! what should i do ?