Systematic Pc gamer shutdown when playing games

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2 Aug 2021
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2
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Algeria
Hello guys ,

I created this thread because i've tried everything i know without results, and i thank you in advance for the support.

My setup :

CPU : AMD Ryzen 5 3600X ( 47C on average on idle : normal for this CPU )
GPU : Nvidia RTX 2070 ( 44C on average on idle)
Motherboard : Gigabyte B450M DS3H-CF( AM4 ) (39 C)
RAM : 16go Dual Channel XPG DDR4 @ 1330Mhz
Storage : SSD : 223GB ADATA SU630 (SATA) ( 56C on idle , maybe its a high temp ? )
PSU : Cooler Master MWE 650 GOLD Fully modular



here is the problem , recently my pc didn't respond to the power start button press , unless i disconnect the inverter from the electricity (idk if its correct in English , its the external power supplier that activates if the electricity cuts off, so it offers time to save the work before turning the pc off) , so basically i simulate a cut of electricity , and the pc starts (no idea why and how that works and i suspect a problem in the PSU) .

But the serious problem started today , when i launch star citizen , after like 10 min of playing , the pc shuts down suddenly.
I try to turn it back on as usual ( by pushing power button then plugin out the inverter so the pc starts then i plug it on again ) , the pc turns on but this time the screen doesn't start , i'll have to push the restart button for the screen to turns on , i guess this is because of a problem in the graphic card , as the CPU doesn't have an integrated gpu , so the screen doesnt show anything , unless restarting the pc .

what i have tried :
-check out if the all vents works
-Check out if CPU heats too much so it causes the pc to shut down : nope , max is 70C when gaming , 45 to 50C on idle , normal for ryzen 5 3600x
-Check out if Gpu heats causing system to crash : no , max is 70C
-Maybe a driver problem , so i downloaded DDU and completely deleted gpu driver and installed latest version : problem persists
-could be the problem from the heating SSD ? if it was so , wouldnt the pc just send a blue/black screen of death/freezing

please find on this link my system report from the starting of the game untill the crash shut down using GPU Z : https://www.mediafire.com/file/q2flrj4i9ulhcvx/GPU-Z+Sensor+Log.txt/file

i might also mention that the gpu has white coil , but i guess that is not a problem at all.

, thanks in advance guys , i really appreciate your help ! what should i do ?
 
That PSU certainly isn't any highest quality one with cheapo capacitors and basic five year warranty, but it shouldn't be yet worn out.
Though would be good if you could borrow other PSU.

That first symptom of need of power cycling to power PC could mean multiple things.
If protections in PSU are triggered, that usually needs disconnecting PSU from power to clear it.
Also weak "BIOS"/CMOS battery could cause powering on problems.
But once running, it shouldn't cause shut downs.
 
thanks EsaT for the answer,

I try to test the pc to the limite to reproduce the shuts down if i play from the HDD not the SSD , and i have no shutdown yet , played Star citizen , RDR2 and war thunder for two hours with no shut down (at least for now ).

maybe the problem is because of the heating SSD ? that thing is heating like a fire cracker 55 at idle and up to 62 when i play games from HDD
 
SSD, or really its controller should throttle itself to prevent complete overheating.
But guess also that could happen if it's exposed to external heat.
Always good to leave empty spot in between when having multiple 2.5"/3.5" drives.
 
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