Sytner Select Warranty Worthwhile?

Dominic-Toretto

Dominic-Toretto

Dominic-Toretto

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Hi, I am in the market for a Range Rover SVR, I am aware of the dubious issues that can plague these cars, however Sytner Select are offering the car with a 3 month warranty, or a 3 year warranty for £1500. Is the warranty any good and will it cover all the major bits like the engine if it does go wrong? I glanced at the website and it stated the total claims limit is up to the value of the car for all claims summed together, is there a limit per claim? And do they generally pay out?

Thanks!
 
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Dominic-Toretto said:
Hi, I am in the market for a Range Rover SVR, I am aware of the dubious issues that can plague these cars, however Sytner Select are offering the car with a 3 month warranty, or a 3 year warranty for £1500. Is the warranty any good and will it cover all the major bits like the engine if it does go wrong? I glanced at the website and it stated the total claims limit is up to the value of the car for all claims summed together, is there a limit per claim? And do they generally pay out?

Thanks!
Click to expand...

Really you’d need to read through the T&Cs. Perhaps ask something like ChatGPT to summarise any key points as per your preference.

E.g. “can you highlight any terms which reference labour rate limits” or “can you tell me which items are excluded”.


Or ask it to compare against a main dealer warranty T&Cs
 
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Make sure the car you buy has the correct service record at the right time and you have or can access the invoices for the services. Don't rely on an advert that says FSH you have to check each one was done at the right time. They'll pay out except for corrosion items which is 50/50 depending on the dealership. Definitely worth it on an unreliable car like that.

FYI by the service records I mean I bought a car with FSH and warranty, one of the calipers seized but because it was missing a brake fluid change stamp warranty claim was refused. So basically you need to be armed with knowledge of the service intervals for said car in advance.

If the car is from Sytner itself then it should be covered and have no service history gaps but just check it.
 
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Seemed reasonable to me, though their process is they fix it in all cases unless it needs to go to main dealer for something specialist.
 
I find Sytner Select odd.
They seem to be selectively cars that are not eligible to be an AUC, and therefore Sytner dump them over there. This could be for any reason; previously tuned, lack of service history, etc.
My initial thought was that Sytner doesn't have a JLR dealer, so makes sense. However, it looks like they have 5 JLR dealerships.
 
Just different side of the business and I guess despite branding are probably still operating as the past entities and not fully integrated, perhaps they have a different margin profile to the main, in my case the Bristol one was carshop.

I too got a little confused when I went to test an ipace, assumed it was in the big used place I bought my Up from only to discover it was the main dealer down the road :D
 
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I had an A6 Avant through Sytner Select (BMW Coventry). Had a wheel bearing go two weeks after collecting and although originally they said the work needed to be done via a Sytner dealer, they ended up paying for me to go to Stafford Audi (not a Sytner dealer) instead with no quibbles at all. There are some bad reviews but from a personal perspective, it all seemed ok.
 
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I absolutely wouldn’t touch an SVR without the full-fat JLR warranty. When I was buying an SVR in Feb from a main JLR dealer, they offered me an extended dealer warranty for when the manufacturer warranty expired. I was told It was only available at point of sale and was £500 for 12 months. I asked if it was the JLR approved warranty and received very cryptic answers, eventually telling me it was administered by the same company as the JLR one.

When I phoned the JLR warranty people they had no knowledge of it, saying they only did the approved JLR warranty at approx £1,300 a year. I queried this with the salesman but he insisted their warranty was no different, just didn’t have the JLR header in the paperwork.

In the end the dealer lost the sale at collection. I noticed a really bad chip in the windscreen that had started to crack. They said it hadn’t been there previously and must have happened that morning. Told me it wouldn’t get any worse and that I could just claim on my insurance to get it fixed later. I demanded a new windscreen and they flip-flopped initially agreeing and then trying to suggest I get my JLR dealer to deal with the process when I was back home (400 miles away).

I didn’t take the car in the end, I’m sure it would have been great, but the dealer was very poor and there were other minor issues including the new mot showing no advisories, when I quieted the previous 1 month old mot that stated the front discs were worn. Just stuff that shouldn’t happen on a £70k+ car. Sadly I don’t think I’m ever going back to a RR, certainly not used.

Edit - btw when I scrutinised the dealer’s photos later on at home, I’m pretty sure I could make out the chip/crack in the exact area I noticed it. Not something you would have easily noticed prior. 125 point check my ass.
 
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