Associate
- Joined
- 12 Feb 2003
- Posts
- 897
Following up from the thread that was posted a week or two back where people were having the problem of their 25% discount not being deducted from their bill.
I have 2 flexT accounts, one for my girlfriend and one for myself (FlexT30 and FlexT35). On my 2nd monthly bill i noticed that the 25% discount hadn't come off so i rang up and enquired and they said theyd put a note on my account to have it checked out. 3-4 days later, i ring up again, nothings still been done and they tell me they are looking into it. So again i wait another 4 days or so and ring up again.... Still nothing. Each time i ring i never get a proper answer about what is going to happen with it. Will it get deducted from my next bill? Or will they forget about it completely?
Just a tad annoyed when my bill should be coming to £48-£49, as opposed to £65
Anyone else having problems with this?
Anyone from T-mobile that can shed any light on this?
Jim
I have 2 flexT accounts, one for my girlfriend and one for myself (FlexT30 and FlexT35). On my 2nd monthly bill i noticed that the 25% discount hadn't come off so i rang up and enquired and they said theyd put a note on my account to have it checked out. 3-4 days later, i ring up again, nothings still been done and they tell me they are looking into it. So again i wait another 4 days or so and ring up again.... Still nothing. Each time i ring i never get a proper answer about what is going to happen with it. Will it get deducted from my next bill? Or will they forget about it completely?
Just a tad annoyed when my bill should be coming to £48-£49, as opposed to £65
Anyone else having problems with this?
Anyone from T-mobile that can shed any light on this?
Jim
Last edited: