T-Mobile Premium Call Barring
- Thread starter Haly
- Start date
Haly said:CoolThought it'd be a matter of phoning CS, but wanted to check before I did because I know I always end up on hold for ages
Wanted to check it was worth it
Working for CPW i would have thought you knew this already
....hmmm time for some re-training lol 
Never been on a training course for mobiles. As I started 5 days before Christmas I didn't have a 2 week training course so everything I've learnt has been while at work or through self teaching
And if you saw the amount you had to learn per network anyway you'd be amazed
Throw in having to know various sales laws, company policies, company procedures, spotting fake IDs, knowing how to use the computer systems etc. I know people that have worked there for 6-7 years and they still come across something new every day.
Personally, if a customer had walked in asking the same question I would have told them to phone CS, but as I said before I wanted to check.
I apologise for being mortal and not knowing absolutely everything about every single mobile network possible
You try the job sometime
And if you saw the amount you had to learn per network anyway you'd be amazed
Throw in having to know various sales laws, company policies, company procedures, spotting fake IDs, knowing how to use the computer systems etc. I know people that have worked there for 6-7 years and they still come across something new every day.Personally, if a customer had walked in asking the same question I would have told them to phone CS, but as I said before I wanted to check.
I apologise for being mortal and not knowing absolutely everything about every single mobile network possible
You try the job sometime
Haly said:Never been on a training course for mobiles. As I started 5 days before Christmas I didn't have a 2 week training course so everything I've learnt has been while at work or through self teaching
And if you saw the amount you had to learn per network anyway you'd be amazed
Personally, if a customer had walked in asking the same question I would have told them to phone CS, but as I said before I wanted to check.
I apologise for being mortal and not knowing absolutely everything about every single mobile network possible
You try the job sometime
I have done, even ran a CPW store as a manager for a few yrs in my local town centre
.Anyways glad i could be of some help and btw i was joking about you knowing everything lol
Aye thought you were due to the smileysSpawn said:I have done, even ran a CPW store as a manager for a few yrs in my local town centre
Anyways glad i could be of some help and btw i was joking about you knowing everything lol
So no worries