My less than 5 month old Tagan TG800-U33 failed yesterday. I don't have a PSU tester at hand but it powers itself off after a few seconds and the machine is fine after swapping it for my old Hiper 580W TypeR.
I'm somewhat disappointed as the impressions I got from reviews were that the Tagans are built with high quality components - I've not disassembled it, obviously, but Tagan claim 100% Japanese caps and I have no reason to doubt them wheras I know for a fact that my cheapo Hiper which is still going strong after 3 years of abuse uses Teapos and assorted other cheap Chinese caps which are known to fail. I originally bought the Tagan because I envisaged running 9800 GX2 SLI (pointless for gaming but I thought this machine would get used for folding), which never happened because one of my GX2s failed shortly after buying it and I'd lost the receipt (actually both failed but that's a long story - I have one working GX2 now)
So it hasn't been under much stress, running a non-overclocked Phenom II + a single non-overclocked GX2, in fact my old Hiper would be more than up to the job if I had a PCI-e 6-8pin adapter.
As it is, I'm using my system with the painfully slow 780a onboard GeForce 8200, and Nanopoint have not made any contact at all since I filled in their RMA form yesterday, not so much as a 'we have received your request and are dealing with it' email as I might expect from other distributors.
Has anybody else had early failures of Tagan PSUs, and does anyone have any experience of their RMA process? Frankly, I think I'd prefer it if OcUK were handling it as at least I get a timely response from them...
I'm somewhat disappointed as the impressions I got from reviews were that the Tagans are built with high quality components - I've not disassembled it, obviously, but Tagan claim 100% Japanese caps and I have no reason to doubt them wheras I know for a fact that my cheapo Hiper which is still going strong after 3 years of abuse uses Teapos and assorted other cheap Chinese caps which are known to fail. I originally bought the Tagan because I envisaged running 9800 GX2 SLI (pointless for gaming but I thought this machine would get used for folding), which never happened because one of my GX2s failed shortly after buying it and I'd lost the receipt (actually both failed but that's a long story - I have one working GX2 now)
So it hasn't been under much stress, running a non-overclocked Phenom II + a single non-overclocked GX2, in fact my old Hiper would be more than up to the job if I had a PCI-e 6-8pin adapter.
As it is, I'm using my system with the painfully slow 780a onboard GeForce 8200, and Nanopoint have not made any contact at all since I filled in their RMA form yesterday, not so much as a 'we have received your request and are dealing with it' email as I might expect from other distributors.
Has anybody else had early failures of Tagan PSUs, and does anyone have any experience of their RMA process? Frankly, I think I'd prefer it if OcUK were handling it as at least I get a timely response from them...
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