TAGAN RMA PROCEDURE??

Soldato
Joined
24 Feb 2004
Posts
3,111
HI

Just recently my tagan power supply i bought from ocuk just over 2 years ago has gone. i know it is still under warranty and i would like to get replacement.
i sent taga an email but they did not get back to me, so i was wondering has anyone used taga RMA before? Who deals with it, ocuk or tagan themselves?

thanks guys
 
AMDPower said:
HI

Just recently my tagan power supply i bought from ocuk just over 2 years ago has gone. i know it is still under warranty and i would like to get replacement.
i sent taga an email but they did not get back to me, so i was wondering has anyone used taga RMA before? Who deals with it, ocuk or tagan themselves?

thanks guys

if it's over 2 years old then it will be Tagan that deals with the RMA, when did you send the email off, perhaps they've not replied because they've shut down for the christmas period, is this the email address you used [email protected], they also have this email address as a European contact [email protected], perhaps if you haven't done so it's worth fireing off an email to them also.
 
Last edited:
The first email link that lowrider007 has given you is the correct one, they are the UK distributor that deals with Tagan RMAs. They have excellent customer service, and got my PSU back to me within the week. But as its the christmas period, it may take longer than usual.
 
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