Taking out new EE contract moving from Orange

[CREATIVE!11]

Hi guys,

Quick question really, I've been with orange probably about 4-5 years I initially had a 2 year contract and once that ended I just kept my phone and downgraded my contract to less minutes and texts and just kept the contract going on a rolling monthly basis so I can leave at any time.

Now i'm ordering a new phone with EE and new contract and was wondering will my current contract automatically end and my phone number be transferred or do I have to request this somehow? and if so how? can I do it after my phone arrives or do I have to do it before I place the order? (I've already placed the order yesterday).

I ask because I made an order on the website and it asks if you are an existing customer which I said yes and put down my phone number.

I was also asked to pay a £100 deposit which will be refunded over 6 months apparently (When I rang up to query a few general details), the website of course made no mention of this. Why do they ask for a deposit? (Annoying because I've paid a bit up front for the phone too and adding on an extra 100 pounds is a fair whack).

Thanks dudes

 

[tom_e]

Give them a call when your new phone and SIM turn up and they'll switch it over, also you're normally asked to pay a deposit when they think your at risk of not paying your bill but not quite bad enough for them to refuse outright.

 

[CREATIVE!11]

Give them a call when your new phone and SIM turn up and they'll switch it over, also you're normally asked to pay a deposit when they think your at risk of not paying your bill but not quite bad enough for them to refuse outright.

Pfffffff

Been paying my bill with direct debit for probably 6 years....never missed payment or been late.

 

[BigBruiserAl]

In short your credit limit is below average nothing to do with your bills with them, no they wont just swap you over you will need to ask for a PAC code give 30 days notice on orange use the temp number on EE then your number will port HTH

 

[CREATIVE!11]

In short your credit limit is below average nothing to do with your bills with them, no they wont just swap you over you will need to ask for a PAC code give 30 days notice on orange use the temp number on EE then your number will port HTH

How does one find their credit limit/score?

 

[BigBruiserAl]

When you apply for a new contract they can see it hence asking for a dept. All network do one upon new connections. You can see your own file on some websites if you pay a small amount £2-10usually.

 

[CREATIVE!11]

When you apply for a new contract they can see it hence asking for a dept. All network do one upon new connections. You can see your own file on some websites if you pay a small amount £2-10usually.

I'll try find mine and have a look see what is causing them to ask for a deposit.

 

[Semple]

How does one find their credit limit/score?

Experian/Equifax usually offer free 30 day trials, and you'd get a more accurate report from these companies.

Only thing to bear in mind is that you have to ring up to cancel your trial, and they're very pushy in terms of keeping you on, or moving you to other paid features.

But as already mentioned, it's quite likely something in your credit rating has caused them to only offer the contract with a deposit.