Hey ill try and keep this short, recently took over a business and moved the broadband contract to TT, because they don't offer just broadband anymore had to transfer the line rental too, however it turns out that because the phone number isn't one of "theirs" they can't take it over and so they have changed the number (They at no point told me this would be happening before hand and their site even states you can "Keep your old number when you switch to TalkTalk").
This is obviously causing chaos as all the current customers have the original number as do Google, Yell, etc. Talktalk say the is nothing they can do as numbers are assigned to providers in blocks these days and it's not theirs /blah /blah.
I am thinking of trying to switch back to the previous provider (have found out who they were from the previous owners) for line/BB but this brings up the issue of my TT contract, would the fact they never mentioned this massive issue and their site basically led me to believe otherwise help me get out of this?
This is obviously causing chaos as all the current customers have the original number as do Google, Yell, etc. Talktalk say the is nothing they can do as numbers are assigned to providers in blocks these days and it's not theirs /blah /blah.
I am thinking of trying to switch back to the previous provider (have found out who they were from the previous owners) for line/BB but this brings up the issue of my TT contract, would the fact they never mentioned this massive issue and their site basically led me to believe otherwise help me get out of this?
