At work we use Teamviewer and get customers to download the quick support host from our company website and for the most it works well except there are some real annoyances;
1- on Vista on some machines if the UAC pops up you can get booted off the machine and when you eventually get on you cant actually click on anyting.
2- also on Vista/Windows 7 you cant always A- see the CTRL + ALT + DEL screen (all you see is a black screen) and B- if you can see it you cant always actually click CTRL + ALT + DEL and need the end user to do it for you.
So are there any alternatives that we can try? Like I said for the most part the program works well but would be good to get a product that doesn't have any of these annoyances.
Thanks
1- on Vista on some machines if the UAC pops up you can get booted off the machine and when you eventually get on you cant actually click on anyting.
2- also on Vista/Windows 7 you cant always A- see the CTRL + ALT + DEL screen (all you see is a black screen) and B- if you can see it you cant always actually click CTRL + ALT + DEL and need the end user to do it for you.
So are there any alternatives that we can try? Like I said for the most part the program works well but would be good to get a product that doesn't have any of these annoyances.
Thanks