Teamviewer over Powerline

Dirk Diggler · 1 Jun 2014 at 20:32

I've been using Teamviewer for a while without much issue, but lately it's started knocking out my LAN connection when I try to connect via iPad. I end up having to go to the PC and pull the LAN cable out to get the network connection to reset.

Anyone have any experience of this?

meandu229 · 2 Jun 2014 at 17:45

That sounds very very weird, Teamviewer should be no different to any other network traffic, perhaps the powerline adapters are crashing or something?

abbotsmike · 2 Jun 2014 at 23:50

Not quite the same, but I do have issues using teamviewer at uni sometimes, which while fast, is quite a high ping connection. Can really gum it up for any other traffic from my machine. I think whilst not too bandwidth heavy, a high ping connection really disagrees with teamviewer.

Dirk Diggler · 6 Jun 2014 at 10:32

Well, it hadn't done it for days but after a reboot it's did it again this morning.

God knows how I could debug/troubleshoot this. I had to pull the ethernet connection and plug it back in, and it reconnected instantly.

If it happens while I'm away from home I suppose I'll have lost contact until someone can reset it again. Not ideal at all.

Dirk Diggler · 6 Jun 2014 at 17:22

I noticed this machine lose its net connection today, and I wasn't using Teamviewer at the time. Rather than pull out the LAN cable, I just left it and it got its connection back after a couple of minutes.

Does anyone have any suggestions on how I could troubleshoot this?

abbotsmike · 6 Jun 2014 at 22:17

For the teamviewer problem, look at the logs.
Extras->Open log files.

Might be able to find something useful in there!

Philtor · 7 Jun 2014 at 16:45

Have you checked to see if the powerline adapters have a firmware update?

Dirk Diggler · 7 Jun 2014 at 18:22

Philtor said:
Have you checked to see if the powerline adapters have a firmware update?

I never thought for a minute that would be a possibility! I'll have a look into that.

_Jimlad_ · 8 Jun 2014 at 08:01

Tried another network card. Seems odd.

Dirk Diggler · 9 Jun 2014 at 22:22

I switched the powerline to a different make, and haven't seen any further network dips. I'll update the firmware on the other one when I get the chance.

Thanks for the help.

Blackjack Davy · 10 Jun 2014 at 02:08

Teamviewer has been giving problems for me lately too, couldn't even connect last time. The latest versions don't seem to work with XP at all (other PC)