I worked in an local IT repair company once as my first job since leaving college. I was learning the ropes of IT in gerneral "on the job".
I was tasked with a data backup of a customers multi media PC. Great. Time to get my hands dirty.
I stripped his computer successfully and removed his 1TB SATA HDD (new on the market at the time). I went to connect this to our backup solution and in doing so I broke the data port plastic on the drive itself. Still to this day im not sure if it was brittle plastic, as I am always very careful with things of this nature. Either way:
Cue my panic....
This drive (at the time) was EXPENSIVE
THIS drive had the customers entire data collection stored on it (Photos, documents the usual irreplaceable stuff).
THIS DRIVE was going to cost me my job unless i manager to "bodge" my way out of it - something I was going to soon learn, I was actually quite good at.
I scrounged any tool i could find to make the job possible.
In the end i managed to macgyver some plastic (old loyalty card) and some hot melt to re-forge a connector piece to the drive so I was able to recover the customers data.
The drive though.... Well I was unable to replace this into the customers machine and in the end I had to come clean to him face to face on our shop floor.
Worried I was going to lose my job at the impending customers fury - He actually congratulated me on my bodge skills and brought me some beers for saving his data.
He understood accidents can happen!
THANK ****
We will select a winner next Monday.