My mums been really ill this last week, not allowed to drive and so I've been doing most of the stuff, which I'll admit hasnt been loads, just getting bits of food and things.
Anyway, she wanted to go shopping but I said, as I have to leave next week, she should do it online as thats what she'll have to do and she should practise while I can help her. She give it all her "I cant I dont know how" but she did it as soon as she tried.
Anyway, tesco rang up this mornin sayin oh we cant deliver it today, it wouldnt fit on the van you'lll have to come get it or wait til tomorrow. Now I find that unacceptable, if my mum was on her own then she would have to wait, and whats to say they wouldnt do the same thing tomorrow and we've hardly got anything in the house. Tesco said they wouldnt charge us for the delivery!
That is a joke, I've gotta go get it, and even though there is a huge tesco about 10 minutes from here, I've gotta go to about the 5th nearest one away to pick it up. I think that is a joke, Tesco are the biggest company in Britain, its somethin like for every 10er spent in Britain, a quid of it is at tesco or summat. Like they can't afford to send out another van for more drop offs, my mum explained that she was ill and couldnt go out the house. They've not even made out like they're sorry or anythin, not offered to knock something off the price or anything.
Does my head stuff like this, I worked for an independant retailer a couple of years ago selling white goods and things and if anything went wrong for the customer they got about 6 options of how they wanted to deal with it like redelivery, another appliance, money off etc. and they couldnt afford to do that, it was takin money out their own pocket yet a multibillion pound company like tesco can only afford to send out one van per store on a sunday.
Anyway, wanted to rant cos I dont reckon goin ranting at the 17 year old spotty kid behind the customer services in the store is gonna do much good.
Anyway, she wanted to go shopping but I said, as I have to leave next week, she should do it online as thats what she'll have to do and she should practise while I can help her. She give it all her "I cant I dont know how" but she did it as soon as she tried.
Anyway, tesco rang up this mornin sayin oh we cant deliver it today, it wouldnt fit on the van you'lll have to come get it or wait til tomorrow. Now I find that unacceptable, if my mum was on her own then she would have to wait, and whats to say they wouldnt do the same thing tomorrow and we've hardly got anything in the house. Tesco said they wouldnt charge us for the delivery!
That is a joke, I've gotta go get it, and even though there is a huge tesco about 10 minutes from here, I've gotta go to about the 5th nearest one away to pick it up. I think that is a joke, Tesco are the biggest company in Britain, its somethin like for every 10er spent in Britain, a quid of it is at tesco or summat. Like they can't afford to send out another van for more drop offs, my mum explained that she was ill and couldnt go out the house. They've not even made out like they're sorry or anythin, not offered to knock something off the price or anything.
Does my head stuff like this, I worked for an independant retailer a couple of years ago selling white goods and things and if anything went wrong for the customer they got about 6 options of how they wanted to deal with it like redelivery, another appliance, money off etc. and they couldnt afford to do that, it was takin money out their own pocket yet a multibillion pound company like tesco can only afford to send out one van per store on a sunday.
Anyway, wanted to rant cos I dont reckon goin ranting at the 17 year old spotty kid behind the customer services in the store is gonna do much good.
The store cannot cope with that many pickers, the back room doesn't have the capacity. Not to mention we don't even have that many loading bays!
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