Associate
- Joined
- 26 Jan 2005
- Posts
- 826
I had a problem today, my fathers retail brought pc's hard disk failed, after replacing the hard drive for a new one I attempted to re-install from the supplied CD that came with the pc, this would not work as it required files that were already installed on the broken hard drive.
So I got my copy of windows xp home oem and installed windows fom there, went to activate xp over the net but the product key on the back of the machine would not validate, so i thought it must be because it is a manufacturers licence.
Anyhow phoned microsoft up this morning got straight though to a real person, explained the issue I was having, they asked for the key on the back, I gave it to them and then they re-issued me a new licence that would would from the oem cd, no charge no hassle, best service I have recieved ever and most unexpected from microsoft, just thought I share my experience.
So I got my copy of windows xp home oem and installed windows fom there, went to activate xp over the net but the product key on the back of the machine would not validate, so i thought it must be because it is a manufacturers licence.
Anyhow phoned microsoft up this morning got straight though to a real person, explained the issue I was having, they asked for the key on the back, I gave it to them and then they re-issued me a new licence that would would from the oem cd, no charge no hassle, best service I have recieved ever and most unexpected from microsoft, just thought I share my experience.

