The best progs for removing viruses ans spyware

[Phil2008]

Im having probs removing spyware and viruses off someones pc. basically when you click on links in ie, it takes you to diff places and not the actual link.

Ive tried malware but when you click scan it just exits and deletes the exe file.

Tried search & distroy, but that wont install.

So now Im using spyware doctor and that seems to be working and it has removed loads, but still I cant get malware to scan??

Ive tried all progs in safemode aswell

 

[Sin_Chase]

superantispyware

It's my personal favourite little nuke.

 

[Paul11]

malwarebytes for spyware

 

[Phil2008]

malwarebytes wont scan

 

[theheyes]

Rename the .exe

 

[Phil2008]

I have but it still closes malwarebytes and deletes the .exe

 

[Phil2008]

Im trying combofix now

 

[z0mbi3]

with a machine that badly infected I'd be inclined to wipe it and start fresh.

 

[bledd]

try this

disable system restore
remove your 'av'
run ccleaner slim http://www.ccleaner.com/download/builds/downloading-slim
run nod32 trial http://www.eset.com/download/free_trial_download_int.php
run mbam http://www.malwarebytes.org/mbam-download.php
run spybot http://fileforum.betanews.com/download/Spybot-Search-Destroy/1043809773/1


still screwed?
run combofix http://www.bleepingcomputer.com/combofix/how-to-use-combofix


following this, stop going to bad sites etc

use firefox http://www.mozilla-europe.org/en/firefox/
install this addon for firefox https://addons.mozilla.org/en-US/firefox/addon/1865

when firefox opens following the restart, tick the 'Easylist' subscription

try it all from safemode

 

[Geek.]

with a machine that badly infected I'd be inclined to wipe it and start fresh.

i totaly agree with this if it that bad as that it is always better to reinstall!

 

[Paul11]

malwarebytes wont scan

that is why i added "for spyware"

it wont scan for viruses, no

 

[theheyes]

Try what bledd suggested and then if it still isn't working consider a reinstall because you could be there for days and days otherwise.

 

[raptormonkey]

Safemode should work. It has done for me a few times.

 

[Phil2008]

sorted, Combofix broke the barrier, and removed the virus that was stopping malwarebytes scanning. So then I ran malwarebytes and nod32 and that removed a few more infections. I then tried internet explorer and all seems to be working once more.

But this is about the 3rd time Ive cleaned viruses/spyware from this pc in 4 yrs, so should I suggest to the owner, a full format and reinstall in the not for distance future??

Edit Oh yeah, I ran ccleaner on the pc aswel.

 

[raptormonkey]

If you are getting paid each time you fix the pc then i wouldn't say anything!

 

[manbearpig]

AVG Anti-virus and its free!!!
http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?tag=contentBody;mostPopTwoColWrap

 

[Dano]

But this is about the 3rd time Ive cleaned viruses/spyware from this pc in 4 yrs, so should I suggest to the owner, a full format and reinstall in the not for distance future??

Tell them to stop surfing porn, opening attachments and generally being unsafe when connected...

AVG Anti-virus and its free!!!
http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?tag=contentBody;mostPopTwoColWrap

I do hope that's supposed to be sarcastic.

 

[bledd]

Either make them buy Nod32, or put Microsoft Security Essentials on there

Do they have a router? if not, get one..



And yeah, AVG is pants