The importance of different passwords and two step verification

[SexyGreyFox]

I've seen this so many times on here but yesterday evening I was witness to it when my eldest was 'hacked'.
She sent me the email which is here - https://www.dmpoole.co.uk/pics/hack.jpg
I had this exact one a good two years ago and because none of the stuff being said related to me I took no notice HOWEVER with my daughters email they know her NTLWorld password
The first thing the scammers are going to do is try all the major sites and then click on FORGOT PASSWORD which means she gets an email and scares her more.
They did get into two accounts for Uber and Netflix where she obviously used the same password and the scammers then changed the email address.
Phone calls to the bank and Netflix got everything sorted and I advised her to use different passwords for main things like Amazon, Facebook etc.
I also advised her to do a factory reset on her phone just in case.

Anyway, just wanted to say I've now seen it in real life.

 

[SexyGreyFox]

What an experience you have had.

Daughter has had but yes it did bother me.

 

[SexyGreyFox]

So she needs to go anywhere that password's been used and change those.

That's the first thing I told her to do, go to major sites like Amazon, eBay, Facebook etc and change them all.
I've also done it myself now so my NTLWorld and Gmail passwords are completely different to anywhere else.
I've also got different passwords for those different sites now.
Yes I know I've been told this before but sometimes it takes a scare.

 

[SexyGreyFox]

Wut? Bit extreme - nothing like a bit of scaremongering! Slight overreaction?

It happened though and we've just got back

Just a little. Got to scare people these days otherwise they don't listen.

Covid for an example.

Yes, I'm still dealing with Covid cases in the hospital, most people think it's gone.

 

[SexyGreyFox]

I know where my daughter was pwned from, My Fitness Pal

 

[SexyGreyFox]

How did you find that this was the cause?

It was the only thing on that pwned link that was shared above.
Of course there's a chance it might not be that.
I've got 9 on my NTL and 2 on my Gmail but all passwords changed.