EVH said:
I don't hear of many Macs with dead pixels so maybe a repair would be good, personally I'd demand a new one.
I phoned them this morning. I got through straight away and while the phone call took 20 minutes overall I thought the service was very good.
The guy said i could have a repair or a replacement so I said replacement as he mentioned it would be faster. I'm gonna hope I don't get any dead pixels and all will be well.
however, I'm not really sure what's going on now. Apparently TNT are going to call me within the next 38 hours to arrange picking up of my current macbook. however, today I received an email exactly the same as an order confirmation to say that a new macbook should be shipped on 1.08.06 and delivered on 10.08.06.
anyone know what the process is in this situation, please? I'm just wondering whether a new macbook will be sent before they receive my old one or whether they have to receive and inspect it first.
edit: also, my first impressions of the macbook: looks absolutely gorgeous, quite heavy, excellent design, camera is ace, fast boot, adequate speakers, nice screen, rather warm and, err, kinda smelly.