The meta headset borkdate thread.

[drakulton]

Well, it seems that meta are rolling out enough borkdates for them to get a thread of their own.

The latest has been numerous reports of an update, probably V72 stalling at the updating chip logo, attempting to restart with the meta logo and then shutting down completely.
The headset then becomes totally unresponsive to any button presses, and now is unable to be charged as there's also no indication from any of the LEDs on the headset.

Updating the system to version 72.0 has caused my Quest 2 to be unable to turn on and unable to be c

After the update, the VR went black. When turning it on, it showed the LOGO and a computer chip with a green progress bar. Now it can't be turned on, can't be charged, and the indicator light doesn't come on. All of these are caused by this update. Is it broken? Why is there such a big bug? Can...

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[drakulton]

Honestly I do wonder why Meta seems to be hit and miss in things like these these. I had to contact their support yesterday, I was online chatting to a person within a few minutes and had my issue resolved within 15 minutes.

Unfortunately the whole concept seems a little flawed. VR is mostly an enthusiast hobby. If you make it cheap enough for every man and his dog to get little jonny a VR for christmas, it's just got to work 100% all of the time. link/airlink are just not that reliable. I would guess that we've all had issues with it at some time or other.
It needs to be way more robust and plug and play. Most people do not have the time or inclination to be diagnosing connection issues.

 

[drakulton]

Another update making controllers only working in the menu and not in games.

Games not working with controllers

So I pulled out my meta quest 2 headset today and tried playing a game. When I loaded in it was not tracking my controllers. But my controllers were working in the home-screen.I tried restarting my game and everything but it did not work. This is happen with every game and I don’t know what to...

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[drakulton]

Yep - step son and I have a 3S sat in boxes. Hoping they weren’t sold with ***** versions of software on them.

I'd be inclined to get them tested and reboxed before the big day.

 

[drakulton]

@TommyV it would also give you the opportunity to get referral codes from one of the guys here, to get some free game credit before you set up the headset.

 

[drakulton]

I checked my lads. It’s on 71 and says 72 ready to install. I’ve disabled auto update once I saw that. So think I was lucky.

Still says it will install from Jan 18th currently.

Depending of what games he plays or social features he uses, you could turn the headset wifi off/forget so there's no chance of an untimely death until a fix is kicked out.

 

[drakulton]

Is this a wide spread issue. Not really seeing much about it? Is there a forum of complainers?

The Oculus/meta forum used to be a place foe VR enthusiasts, now it's a place for kids that are locked out of facebook and don't know how to start their VR. You have to sort through the chaff to find borkdate trends.

Get Help

Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.

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[drakulton]

I did notice it now says Meta OS or sometihng on the boot screen now, when did that happen?

When V72 rolled out, but the rollout is fairly random.

Quest 3 owners etc

Mines updated to V71 but the UI hasnt changed yet!, no new menu layout I haven't updated in a while. Cheers

forums.overclockers.co.uk

 

[drakulton]

Meta Quest 2 stuck in update loop, tried manual factory reset, now it's unresponsive

Hadn't used our headset for a few months, worked fine when I turned it on but saw there was an available update. When I updated, it just kept giving us that green bar across the bottom, ending on the Meta blue logo spinning for a few minutes, then it would go dark. I did a manual factory reset...

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Performed factory reset -> updating the software -> it powered off then can't turn it on.

Good day! Would like to seek assistance about a problem on my quest 2. I tried to perform a factory reset then tried updating the software afterwards. While the headset was updating, it powered off and I can't turn in on back again. I tried charging but there is no indication on the power light...

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meta quest 2 dead after update

decided to use my meta quest 2 yesterday for first time in a while and there was a necessary update, download the update and it reboots showing the meta logo then goes gray screen, I force a reboot and it shows meta logo again then abruptly shuts off and seems fully dead putting it on the...

communityforums.atmeta.com

Updating the system to version 72.0 has caused my Quest 2 to be unable to turn on and unable to be c

After the update, the VR went black. When turning it on, it showed the LOGO and a computer chip with a green progress bar. Now it can't be turned on, can't be charged, and the indicator light doesn't come on. All of these are caused by this update. Is it broken? Why is there such a big bug? Can...

communityforums.atmeta.com

Update killed my Oculus Quest 2 headset

I’ve not used Oculus much, it’s 2 years old, barely used and in mint condition. I switched it on and it said I need to update so I did but frustratingly it’s totally killed it! I can’t even switch it on! Does anyone know what can I do?

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[drakulton]

Latest update to the mobile app renders the original Quest unsetupable, as the safety video stalls and doesn't allow any further setup process.

cannot finish setup Meta Quest with Meta Horizon mobile App

Hi everyone! We cannot finish setup our Meta Quest with the Meta Horizon mobile App because of the safety and health video not playing appropriately. The play button is not pushable. Because of that we are not able to finishing the setup of the Meta Quest. We testet 2 different phones but the...

communityforums.atmeta.com

Meta Horizon App stuck when pairing an Oculus Quest (v1)

I've applied a factory reset to a working Oculus Quest (1st generation) to try to change the region. I've deleted the device from my oculus meta app, applied the factory reset in the quest and added the device again in the meta app. But, always, the meta app is stuck in the 'Security' phase of...

communityforums.atmeta.com

Cannot Setup Oculus 1 after Factory Reset

Hello. I'm having trouble seting up my Oculus 1 Headset for giving away to the sons of my girlfriend. It now seems that using the mobile App for setup is a must - i factory resettet the device and tried 2 different accounts in the app on two different mobile phones (iphone) but during paring...

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