Hello there --
Thank you for buying a Nexus 6P from the Google Store. We’re really excited about this phone and we hope you are too. But we have some not-so-great news: It’s going to take a little longer to get the 6P to you than we would have liked. We’re working hard to meet the strong demand we’re seeing for the colour and memory size you ordered, and we promise it will be worth it! Rest assured that orders will still be shipped in the order that they were received.
As of now, we’re expecting to deliver your 6P order between 7/11/2015 and 14/11/2015, and we’ll send you a notification as soon as it goes out the door. As a courtesy, we’ll expedite your order at no charge and also give you a £20 refund on your purchase, which we’ll process soon after your phone ships.
We know that waiting a bit longer can be inconvenient, though remember we won’t charge you until your order ships. We also want to make sure you’re aware that you can cancel your order. We’d hate to see you go, but if you need to, just follow the instructions here.
We apologise for this news, and thank you again for your order.
Sincerely,
The Google Store Team