**** The Official Samsung Galaxy Z Flip 3 Thread ****

Couldn't tell you about the future of the screen, hinges due to only having a few days.

The camera is good but not s21 ultra good.

I now have the fold 3 which I prefer so going to sell on my flip 3.
 
Has anyone sent a phone back to Samsung when they have traded another mobile in?

I have sent the flip 3 back due to the terrible battery life, I used the returns dpd label and took to my local drop off point.

Now I traded a phone to the value of £400 what happens regarding this? I have had confirmation the trade in is complete.

Do I get the £400 in the refund back or the trade in phone sent back to me?
 
Squink said:
I had loads of hassle when I was in a similar position. I had to phone Samsung's recycling centre (who had a massive telephone queue all the time) and ask them to locate the phone I'd sent in. I can't actually remember what happened in the end - I don't think I was out of pocket, but the whole experience was truly appalling. I'd be interested to hear how it turns out for you.
Click to expand...

Oh great, I look forward to this then, NOT!!
 
I'll update this when they receive the flip 3 back and see how I get on.

Just spoke to CS who said they refund and mtr refund the trade in value, we will see??

I hope they don't treat me bad because I also purchased a Fold 3 from them which I am keeping.
 
Bloody terrible service, lost over £200

Hello,


Thank you for your email.


Unfortunately your trade in device has been recycled, we can therefore offer the current market value of £190.00.


Please provide your Bank details so we can get this payment processed for you.


We apologise for any inconvenience caused.




Kind Regards,


Julia Corderoy


Samsung Recycle Team
 
The flip 3 I have here, if I lay open on a surface doesn't look completely flat, seems to be a touch higher/lifted at the camera end.

You can press down without much force to make both ends come in contact with a flat surface, is this normal?

** Just found the problem, it is the hinge protector causing the problem, took it off and all fine**
 
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