Thinking of ordering BT Fibre

Keoje · 10 Sep 2015 at 15:06

Just got a question. I've read posts about people having an engineer visit their homes and moving the master socket for free. How do I go about doing this?

Do I first need to request an engineer install for £44? We have our master socket downstairs and the modem upstairs. Is it worth doing this to get the master socket moved to upstairs?

snips86x · 10 Sep 2015 at 15:11

When I went to fibre, PlusNet moved the socket for free - which wasn't an easy job as the cabling needed to be replaced in the attic (done by myself). The most you could do is to call the provider & ask about it

MissChief · 10 Sep 2015 at 15:52

Some providers don't even offer assisted installs anymore so be sure to ask.

Iron-man · 10 Sep 2015 at 16:01

Keoje there would need to be a TRC banding on the job from your service provider to enable to engineer to complete a socket move.

Keoje · 10 Sep 2015 at 16:18

Thanks for the replies. I'll just see what speeds i get when the service is activated