Thomas cook adding bagagge?

kaptainmarc · 23 May 2016 at 10:50

I'm losing the will to live trying to get an answer on this.

seen about 4 different things telling me different costs. Cant get hold of Thomas cook to check.

flying on wednesday for my wedding abroad

with 20kg allowance each

Both our bags are over by 2-3kg and cant really drop anything out

Can anyone tell me/has experience how much would I be looking to pay on top for this?
can you just turn up at the airport and pay the extra?

I cant even join the live chat queue its that busy

insane200 · 23 May 2016 at 10:52

this any help https://www.thomascook.com/baggage/additional-baggage/

could you not fit it into hand luggage as you get a 6kg allowance on that.

A[L]C · 23 May 2016 at 10:52

Buy it online, it'll be cheaper

kaptainmarc · 23 May 2016 at 10:58

insane200 said:
this any help https://www.thomascook.com/baggage/additional-baggage/

could you not fit it into hand luggage as you get a 6kg allowance on that.

Hand luggage is full with wedding dress and the likes
hand luggage bang on 6kg

A[L]C;29532396 said:
Buy it online, it'll be cheaper

cant buy it online. Booked through olympic holidays who cant add it on. Can't book online through thomascook due to not having a thomascook booking reference.

the whole thing is driving me mad

darael · 23 May 2016 at 11:13

https://youtu.be/__KSaP3f1zk?t=15m51s

Cosimo · 23 May 2016 at 11:28

Have you called Olympic Holidays and asked for the TC booking reference?

Personally with a wedding coming up I wouldn't bother getting worried about this and just pay at the airport. Tell them you're flying out for your wedding and they might let you off a charge.

Congratulations and all the best for your special day.

kaptainmarc · 23 May 2016 at 11:58

Rang Olympic and they were about as much use as a wet blanket

finally got through to someone at Thomas cook

can't book it online but he gave me an actual answer on price, worried it was going to be silly money but its only £23 thought it would be worse than that

its only taken since 8am this morning sitting in a phone queue.

Great customer service ......

Trifid · 23 May 2016 at 12:04

kaptainmarc said:
Hand luggage is full with wedding dress and the likes
hand luggage bang on 6kg

Board the plane wearing the wedding dress.

Semple · 23 May 2016 at 12:10

kaptainmarc said:
Rang Olympic and they were about as much use as a wet blanket

finally got through to someone at Thomas cook

can't book it online but he gave me an actual answer on price, worried it was going to be silly money but its only £23 thought it would be worse than that

its only taken since 8am this morning sitting in a phone queue.

Great customer service ......

Is that the cost based on the weight you've given? I thought most airlines had a £ per Kg type price.

kaptainmarc · 23 May 2016 at 12:35

Semple said:
Is that the cost based on the weight you've given? I thought most airlines had a £ per Kg type price.

Told them I would like around 5kg so he gave me a price for that .

means I can add a few extra pieces in my luggage

pedromaltez · 23 May 2016 at 13:34

To my knowledge you can always pay for extra weight at the counter when you check in. So long as the bag doesn't weigh over 30kg(?) I think.

Basher · 23 May 2016 at 13:50

pedromaltez said:
To my knowledge you can always pay for extra weight at the counter when you check in. So long as the bag doesn't weigh over 30kg(?) I think.

True, but it's generally a LOT more expensive to pay on the day.

Diagro · 23 May 2016 at 13:58

£23 for 5kg?

I think its prob £23 per KG