Soldato
- Joined
- 20 Jun 2004
- Posts
- 5,937
- Location
- Essex
Noticed last night that I’ve suddenly got 16 thunder flies inside the screen of my 65” KS8000....!
Having experienced this previously in an older Samsung tv, I’m pretty resigned to the fact that they’ll be dead and won’t come out...
So, anyone had any luck with refund / exchange / repair via John Lewis for this problem? I’ve often read that it isn’t usually covered under warranty, however I have read a few success stories and in fact I did have a tv refunded years back because a thunder fly got stuck right in the middle of it (but recall that being a major ball ache that went on for weeks).
Feeling depressed as am sure it’s going to be a big struggle to get fixed via warranty, however surely it proves that the tv is not fit for purpose if a whole hoard of flies can crawl inside it?
Got John Lewis repair people coming out this week to take a look (so far I’ve simply reported it as black dots on the screen), so unsure how best to play things to get a satisfactory resolution.
Having experienced this previously in an older Samsung tv, I’m pretty resigned to the fact that they’ll be dead and won’t come out...
So, anyone had any luck with refund / exchange / repair via John Lewis for this problem? I’ve often read that it isn’t usually covered under warranty, however I have read a few success stories and in fact I did have a tv refunded years back because a thunder fly got stuck right in the middle of it (but recall that being a major ball ache that went on for weeks).
Feeling depressed as am sure it’s going to be a big struggle to get fixed via warranty, however surely it proves that the tv is not fit for purpose if a whole hoard of flies can crawl inside it?
Got John Lewis repair people coming out this week to take a look (so far I’ve simply reported it as black dots on the screen), so unsure how best to play things to get a satisfactory resolution.
Did that earlier this year, put it all back together only for another 2 to be in there 3 weeks later. They're still there and getting annoying as one of the I keep thinking is another player in PUBG!!!