Ticketmaster

Soldato
Joined
13 Jan 2004
Posts
12,769
Location
Leicestershire
A bit of a shout out for them.

Basically I bought some tickets for a gig next year as a surprise for my girlfriend.

It then turned out that she had already bought the same gig as a surprise for me! Doh! Lol

Used Ticketmaster's Fan Guarantee to get a full refund. Took less than a week. Really impressed.

We've agreed no more surprises. Lol
 
Really? I've always found them to be the worst vendor of tickets online. I absolutely avoid them whenever humanly possible :p

  • Over-run by scalper bots that snatch all the ticket allocation
  • The queue system is a load of BS
  • Charge a "transaction fee" for each ticket, so you get stung 4x for buying 4 tickets
  • Add on crazy amounts for postage
 
You get the silly charges with other providers too. I have a ticket on my desk right now with £14.50 as the face value. Add on £1.81 transaction fee and £3 postage and it cost me £19.31. Nearly £5 over face value is basically 1/3 of the ticket price. This is from See tickets.
 
Their CS can be rubbish too. I e-mailed them last month to say that I'd received 2 sets of tickets, both with subtle differences, so I wanted to know why & which to use.

It took them 16 days to reply saying "We're sorry for the delay in sending your tickets, you'll receive these at least 3 days in advance of the event". :rolleyes:
 
They're probably happy to get them back so that they can sell them on and make double the money :o
 
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