I've just been assembling my brand new components for my shiny new PC and turned the PC on for the first time. It kept powering up and then cutting out ofter a second or so in a loop. Strange, I thought so I took all the non-essential components out one by one until I was down to the mobo (Gigabyte GA-EP45-DS3), memory and CPU. At this point it was still doing the same thing.
Thinking that I maybe hadn't seated the CPU properly (a long shot I know) I removed the HSF and cleaned the thermal paste from the thermal surfaces. Only then, before replacing the CPU did I notice, to my horror, that the perfect little grid of pins in the CPU socket wasn't so perfect. It seems that on trying to fit the plastic shield on the CPU socket to keep it safe from dust while I cleaned, I'd forced it too far and it'd snapped one of the little gold tips off the end of one of the pins. There's no way in hell it'll rech now so I'm essentially left with £100 worth of useless components.
My question is, I know I can't RMA this back to overclockers because it's my own fault and nothing to do with them. Do you think it's possible for me to return it back to Gigabyte for a refurbishment or have I just thrown all that money down the drain?
Thinking that I maybe hadn't seated the CPU properly (a long shot I know) I removed the HSF and cleaned the thermal paste from the thermal surfaces. Only then, before replacing the CPU did I notice, to my horror, that the perfect little grid of pins in the CPU socket wasn't so perfect. It seems that on trying to fit the plastic shield on the CPU socket to keep it safe from dust while I cleaned, I'd forced it too far and it'd snapped one of the little gold tips off the end of one of the pins. There's no way in hell it'll rech now so I'm essentially left with £100 worth of useless components.
My question is, I know I can't RMA this back to overclockers because it's my own fault and nothing to do with them. Do you think it's possible for me to return it back to Gigabyte for a refurbishment or have I just thrown all that money down the drain?