Titan Xenomorph Problem

pedro32

pedro32

pedro32

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Joined
3 Sep 2008
Posts
33
my recently purchased Titan Xenomorph w/ 5830 graphics upgrade (3 days old) was on standby mode, and on trying to turn it back on, the computer's fans power up, start spinning, and then turn off again, and this just continues to repeat...

anyway, I've managed to break this cycle and got the machine powering up normally now, but the main problem lies in the fact that I cant get a signal to my monitor through DVI or hdmi. I've tried two different iiyama 24" monitors and nothing works.. help!

cheers.
 
well, the fact of the problem is that I actually have no idea what you just said lol.. don't understand things to do with bios etc very well, so think I should just get in touch with customer service... I'm extremely disappointed because it looked an amazing bit of kit and I just got red alert 3 :(



update: got the computer working again, registering with the monitor, but had a bit of trouble starting up windows 7 64 bit. kept getting an error message that the restoration files could not be used, and this would lead to a blank page that required a reset.. then managed to choose the other option, and got the computer to delete this restoration and start up windows again, where it then did a disc check. my question is how much damage could have been caused to my machine and is there any way to check? :(
 
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edited my last post with an update, the problem was the fact that it would start up but switch itself off again, but after managing to get the machine to reboot properly, the machine would no longer register through my DVI cable to the monitor. after powering down everything and starting back up, its managed to reconnect with my monitor, but got a few errors messages that required me to start windows 7 again and run a hard disc check.. my only worry is that I have no way to tell how much damage has been done (if any) to my system as its a brand new system and don't want it to go the way of the pc it replaced..
 
what does RMA mean? sorry for the probably stupid question...


also further update, my overclock is gone.. was running at 4.2 GHz, but its now running at the stock i3 speed.. i get this speed when checking through dxdiag and through steam aswell...

real shame because i've heard such good things about overclockers... just dont have much luck with computers im afraid :(

can someone point me in the right direction of where this can be addressed? sorry, pretty new to the forums and trying to do a few things at once.

cheers all.
 
oh ok, cheers for the advice.. i'll definitely get in touch with ocUK tomorrow and find out what can be done about it.. if the problem is caused by a loose heatsink like you said, would securing it cause my cpu to go back to its original overclock of 4.2 GHz?

after the initial problems, the pc has been behaving itself and there hasn't been any more problems, other than the fact that the overclock is gone..

not happy from an 800 pound machine that is 3 days old :(
 
oh no, im not blaming overclockers at all for this because i know that it is a top notch machine.. better value for money than any other company i've seen.. (pc i bought was a better spec than a 1600 pound alienware pc)

i've just never had much luck with computers before, they always seem to go wrong apart from the pc im typing from at the moment which has needed one format and a fan replaced in over 5 years :P


will my overclock return if the cpu cooler is loose and fixed, or will i need to send it back for everything to be put the way it should be? - already answered, cheers lol
 
UPDATE:


right, after all of the problems, phoned up ocUK customer support on saturday, and the motherboard wouldn't accept the profile settings saved for the bios, so the machine was picked up on monday. Arrived there on tuesday, and i've now gotten my machine back today.

now, here's my latest problem with this machine. upon opening it to re-install my 5830 so i can boot up the pc, there is an akasa venom fan from my cpu cooler just completely loose inside the case, only connected by some wires.. what do i do?

i am beginning to get really frustrated with the quality control.. how can it be tested if there is a cpu fan just completely loose?! i'm very disappointed as i've been waiting to hook my machine back up to play left for dead 2 :(

not a happy customer unfortunately....
 
I don't really know how to clip it back on, and some of the metal grills at the bottom of the cpu cooler are bent...

im well disappointed...:(
 
any chance of an installation without a pdf file? pc can't open them for some reason...

pretty much, should all four rubber pins be the same shape? i think the bottom two have ripped at the top...

all i need to do is replace these, fit it back onto the front and that is that? everything will be ok?
 
right, figured out what the problem is. one way or another, the heads for the rubber pins ripped and were stuck in the cpu cooler at the bottom. i've removed these, the only problem now standing in my way is i dont know how to remove the broken rubber pins from the fan so i can replace them with new ones.. help! :)
 
unfortunately, i dont know what you're talking about :p

the rubber pin is wider on both sides of the hole, so I cant really wedge it out.. even so, how would i get the new ones in after? ;)


nvm, yanked them out ;)


now, is there any chance any other damage could have been done? can't see anything else really..
 
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oh, i managed to tug them out and pull the new ones in.. just need to install the graphics card..

just a quick question, the wires for the cpu cooler, there is a sort of case around the wire, don't know how to explain it, feels like rubber.. anyway, at the base of where it connects to the motherboard, there's a fraction of an exposed wire.. should i be concerned?
 
ok thanks.. wow, nothing is going my way today.. broken cpu fan, baking hot room, and a phillips screwdriver that is nowhere to be found.. :eek:
 
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