TOMTOM in Windows 10?

FatRakoon · 23 May 2021 at 19:33

Ok, been asked to get this Tomtom to work on a mates laptop.

I have failed completely.

Plugging in and unplugging it does give me the USB in/out sound, but nothjing appears in teh device manager, even hidden devices.

Ok, so bugger it, I will try my laptop and its doing the same, and so I have been sat at my desktop and thats also doing the same thing with my own TomTom???

I have looked at solutions and they say to uninstall the driver , but the only thing that shows up for me, is :-

Unknown USB Device ( Devioce Descriptor Request failed )

Dont get these issues with anything else, just Win 10

I have even tried forcing various drivers, I have uninstalled e3verything and retried, but I am still getting nothing even remotely different to this.

Anyone know a solution or am I just going insane for nothing?

FatRakoon · 23 May 2021 at 20:29

Ah, it could be the same issue I got with my mobile phones???

I plug in the Windows phone and it wont use it, I reinstall the very same MTP Driver thats already in, and it works ,but the Android wont... To fix that I then do exactly the same thing to the Android as I did wwith the Windows phone and viola... and so on.

ill try that then.

Ok, done a couple but USB MASS STORAGE is NOT listed in the devices drivers I can chuck in.

Where can I find it?

FatRakoon · 23 May 2021 at 20:51

No, its not done it.
anything else I can try?

FatRakoon · 23 May 2021 at 22:13

I have gone through the entire list of devices including trying to look in C:\Windows\INF and USB Mass storage device is the ONLY one I found and that did not help.

The MTP devices does NOT show up, and yet it does when I have to fix the windows or android phone???

Im genuinely peed off with this.

FatRakoon · 24 May 2021 at 09:45

Of course.

and yes, I am trying to extract the drivers, but from what? From where?
I have tried downloading the drivers, and again, Im getting nowhere?

Im dumb I know, but why is this not a single issue for me with the mobile phones and yet on this tomtom its a pain in the bum?

Why does the MTP Drivers show up perfectly when I redo the phones but never with the TomTom?

FatRakoon · 24 May 2021 at 16:48

Yup, thats what I did.
Made no difference.

Im kind of fed up wwith trying and so I am going to have another go in a few days when I have stopped wanting to ram the thing through the screen.