Too Many Hops???
- Thread starter Firegod
- Start date
Firegod said:Hi all
I have been trying to email a companies support email address (regarding an order which has not turned up) and I have received the following back...
What does this actually mean? Can I do anything?
Thanks.
Not entirely up on this, but a hop is like a stop off point for routing traffic#
like this...
traceroute: Warning: www.google.co.uk has multiple addresses; using 209.85.129.147
traceroute: Warning: Multiple interfaces found; using 212.74.64.46 @ hme0
traceroute to www.l.google.com (209.85.129.147), 30 hops max, 40 byte packets
1 fe5-0-svc2.LON.router.COLT.NET (212.74.64.33) 0.660 ms 0.548 ms 0.414 ms
2 fe6-2-cr1.LON.router.COLT.NET (212.74.64.214) 0.568 ms 0.322 ms 0.334 ms
3 pos1-0-pr2.LON.router.COLT.NET (212.74.64.77) 0.631 ms 0.616 ms 0.824 ms
4 195.66.226.125 (195.66.226.125) 0.934 ms 0.864 ms 1.645 ms
5 72.14.238.242 (72.14.238.242) 1.169 ms 0.834 ms 31.972 ms
6 216.239.43.91 (216.239.43.91) 51.929 ms 9.209 ms 9.217 ms
7 209.85.248.183 (209.85.248.183) 15.996 ms 16.785 ms 16.110 ms
8 72.14.232.207 (72.14.232.207) 16.992 ms 16.773 ms 16.939 ms
9 72.14.233.210 (72.14.233.210) 16.486 ms 16.013 ms 18.020 ms
10 fk-in-f147.google.com (209.85.129.147) 17.993 ms 22.021 ms 17.855 ms
1 to 10 is a hop.... theory should be that you should go through a certain amount to reach your destination aka your e-mail.
Try resending again....
sorry not too much help there...
The "hops" in this case is the number of mail systems your e-mail has passed though. The usual cause of this is a mis-configured relay in the line somewhere - assuming the e-mail address is valid.
The error message should have included the headers of the original message and this will indicate where the problem is.
The error message should have included the headers of the original message and this will indicate where the problem is.